Location
Swissôtel Kursaal Bern is situated in a quiet neighbourhood north of the River Aare and the old town. Other than the on-site restaurants and the casino, there are no other amenities in the vicinity of the hotel. It takes about an 8-minute walk across the Kornhausbrücke to Zytglogge, where we found restaurants and supermarkets. The main train Station, Bern Bahnhof, in the old town is about a 20-minute walk or 8 min by tram. Swissôtel Kursaal Bern is very well connected to Altstadt Bern with the tram stop right in front of the hotel, with very regular tram intervals, making sightseeing in the city a breeze.
The Vitality Suite
We checked into the Vitality Suite at Swissôtel Kursaal Bern, which has a total floor area of 54㎡. The suite is decked out in a Scandinavian interior design, featuring a minimalist look and a massive use of natural wood colours.
Entryway
The Scandinavian decor of the Vitality Suite at Swissôtel Kursaal Bern is immediately seen at the entryway. The natural wooden finish can be seen from the walls to the flooring and extended into the living room and the bedroom. At the entrance, a knee-high drawer with a large slab of marble-looking vinyl top sits quietly at the side of the entrance. I am very sure the hotel intended this furniture to function as a stool for us to wear our shoes, and the drawer is meant for us to stow our shoes away. However, we found it suitable to be used as a luggage rack as the length is the same as our luggage. We found the only wardrobe in the Vitality Suite next to the knee-high drawer. I thought for a suite of this size, the space allotted for us to stow our clothing is a tad underwhelming. There are two single-panel wardrobes installed in the entryway: one filled with shelving where the in-room safe is, and another with a hanging rack. While the space for hanging our clothing is tight, the shelving next door provided us with the much-needed space to stow our clothing.
Sharing the same space in the entryway and situated across the drawer is the second entrance to the bathroom. I thought it was genius of the hotel to fit another door to the bathroom here. Having a door here gave us the convenience of accessing our clothing from the only wardrobe in the entryway after a shower. The other purpose I could think of is having a powder room without actually fitting a powder room. Most suites in four or five-star hotels would feature a powder room. Due to the design of the layout, it does not seem that Swissôtel Kursaal Bern would have additional space to fit a powder room. Instead, having a door at the entryway creates the illusion of having a powder room where our friends can access the toilet without barging into the bedroom.
Living Room
Next to the wardrobe are two double-panel wardrobes, marking the start of the living room. Hidden inside these wardrobes, which the hotel termed as Vitality Closet, are workout equipment. The closet next to the wardrobe features a wooden wall bar and some yoga mats. This system allowed us to do some core training and stretching. The closet next to the wall bar is fitted with sandbags of various weights and some sort of pulley system. This machine serves the same function as the functional trainer that we would see in gyms. The pulleys and the weights allow us to perform functional and strength training without needing to leave the room. There is a small LED TV installed in the Vitality Closet, but we couldn’t figure out how to turn it on. I suspect this TV would be loaded with workout videos that would guide us through the various training in the suite.
Further into the living room, next to the Vitality Closets, sits the sofa in the suite. Unlike conventional sofas, the sofa in the Vitality Suite is essentially a wooden platform with backing and some thin cushioning stacked on the platform. I like how the hotel extended its Scandinavian design theme to this sofa. There is space on both sides of the sofa with wall-mounted reading lights and USB charging outlets, providing more illumination and additional spots for charging our lifestyle devices. The living room is also decked with two additional single seater, one in the form of an armchair and another a stool, which provided us with more seating space. Instead of furnishing the living room with a large coffee table that takes up space, Swissôtel Kursaal Bern placed a small wooden table between the chairs in the living room. This small coffee table is not only consistent with the Scandinavian theme, but it also makes the living room less cluttered.
There is a false wall in the living room, opposite the Vitality Closet, that separates the living room from the bedroom. Instead of mounting the TV on this false wall, the TV is mounted onto the wall next to the floor-to-ceiling windows. I thought it made sense to fit the TV here as the lounging area in the living room is not placed in the centre of the room, but to the side. Having a TV here meant guests were able to receive the multiple local and international channels better. Underneath the TV lies a three-drawer chest that doubles up as a mini bar area and additional storage space. As a minibar, Swissôtel Kursaal Bern installed a Nespresso machine and a kettle and placed the mugs, glasses, tea bags and coffee capsules in the top drawer. Swissôtel Kursaal Bern dedicated the space by the false wall as a work area, complete with power outlets to keep our laptops juiced up by the work desk. The mini fridge in the suite is found underneath the work desk, where the hotel keeps it stocked with complimentary beverages for guests to enjoy.
Bedroom
On the other side of the false wall lies the bedroom, which has the same natural wood Scandinavian design language as the living room. The bedroom has a minimalist decor, furnished with a king bed and a vanity table. The king bed, which occupied the bulk of the bedroom space, is topped with a firm mattress that provided us with great sleep quality, which kept us refreshed after our one-night stay at Swissôtel Kursaal Bern. Usually, I am not a fan of soft pillows, but I was still able to get a great night’s sleep despite the soft pillows used by the hotel. A large natural wood bedside table flanked both sides of the king bed. These bedside tables gave us a generous amount of space to lay out our lifestyle devices, including my iPad, and other knick-knacks to charge overnight with the European power outlet and two USB-A charging ports. I like how Swissôtel Kursaal Bern kept the bedside tables clean by mounting the bedside lamps onto the headboard on both sides, and was free of an in-room phone. Unlike most bedside tables, these tables were not fitted with drawers that increase the storage capacity. Instead, there is one open shelf on these tables, which somewhat limits the number of items we can stow here. However, the generous tabletop space was more than sufficient for us to place our stuff. The advantage of such a design is that we will not forget things that are placed on these bedside tables. At one glance, we were able to tell if we had unintentionally left things behind.
Mounted on the false wall opposite the king bed is a large LED TV, which we can watch from the numerous local and international channels from the comfort of the king bed. A vanity table, which is the same size as the work desk in the living room, is furnished on the false wall underneath the TV. The vanity table uses the same natural wood finishing that reinforces the Scandinavian design theme. The generous space on the vanity table, fitted with one small mirror, also allowed us to stow our small items here. There are three power outlets fixed onto the false wall at the vanity table, allowing us to use this space to charge more of our lifestyle devices. I welcomed the three-tiered, large drawers designed under the vanity table, which vastly increase the storage space in the bedroom. The absence of additional wardrobe in the bedroom reinforces the minimalistic theme.
Balcony
The Vitality Suite has a small balcony accessible from the bedroom. The balcony is large enough to accommodate four pax, but is only furnished with two metallic outdoor chairs and one outdoor round table. The furniture in the balcony allows guests to sip coffee or dine in the balcony and enjoy the views of Bern with the Berner Münster standing tall amongst the buildings.
Bathroom
The Vitality Suite at Swissôtel Kursaal Bern is fitted with a spacious bathroom. Decked in light olive green, the bathroom presented a natural theme. As previously mentioned, the two bathroom entrances are located in the bedroom and the living room. Across from the bedroom entrance sits the sink area. Despite Swissôtel Kursaal Bern fitting dual sinks in the bathroom, the countertop offered at the sink is rather generous. We had no issues with placing our toiletries on this countertop space, and we still have plenty of space on the countertop. I like how the bathroom, particularly the sink area, is brightly lit. Occupying the space on the right of the sink, separated from the bedroom with dark glass, is a large standalone bathtub. The placement of the tub here not only accentuates the spaciousness of the bathroom, but also allows us to watch TV in the bedroom from the bathtub through the black glass. The inclusion of a small table by the bathtub is a welcome sight, as it gave us space to place our stuff on (like mobile phones). The excellent water pressure in the bathtub filled the large tub in a short amount of time.
A corridor opposite the bathtub and past the sink leads to the walk-in shower and toilet cubicles. These two facilities in the bathroom are located a little shy of the bathroom entrance from the entryway. Their location here, especially the toilet, allowed our guests to use the toilet without having to bash through the bedroom. The space allocated to the walk-in shower is generous, so I was able to shower without engaging in an elbow war with the walls. I like how Swissôtel Kursaal Bern installed a ledge next to the taps for us to place our toiletries and dental kits. The water pressure was excellent from both the rain and the regular shower heads fitted in the walk-in shower, and the hot water heats up pretty fast. The toilet cubicle, fitted with a lone porcelain throne, sits opposite the walk-in shower.
Service
The service in the Swissôtel Kursaal Bern is good. The staff at the reception initially came across as cold, but soon warmed up as she processed our rooms with great efficiency. We got the keys to the three rooms we booked in under 5 minutes. She even upgraded one of the rooms that we booked. The reception staff were patient in explaining how we could activate the Bern Guest Card, which granted us complimentary transport within Bern, and how we could use it. She even reminded us not to purchase any tickets while on public transport. We went back to her on multiple occasions with queries about our rooms and amenities around the hotel. She was patient and warm in answering all our questions, and welcomed us back to her if we had any more questions.
We also met a very friendly bartender at the lounge when redeeming our welcome drink as part of the perks of being an ACCOR member. He was also patient in explaining the drinks that we were eligible to redeem (any drinks that are under CHF16 are covered under the welcome drink) and even allowed us to bring the drinks back to our rooms (we eventually had them in the bar). The friendly bartender brought us some nuts while we waited for our drinks to be prepared.
We requested to leave our luggage at the concierge’s desk the next morning after we checked out, so we could do some sightseeing in Bern. The reception staff happily helped us with our luggage and even recommended some sights she reckons are worth visiting. Upon our return to the hotel to collect our luggage, the friendly reception staff quickly attended to us and brought our luggage out immediately.
Hotel Facilities
Gym
The gym is the only facility (other than a restaurant and a bar) in the Swissôtel Kursaal Bern. The spacious 24-hour gym is located on the third floor of the hotel premises, which has machines for both cardio and strength training workouts. The gym is home to two elliptical machines, two treadmills, and two stationary bikes, placed by the window. Meanwhile, several strength training machines are spread out from the middle of the gym to the entrance. We also spotted a free weight area in the gym. Despite the modest set-up, the gym has everything catered to guests’ needs for a good workout.
Overall
We had a pleasant stay at Swissôtel Kursaal Bern. The hotel is close to the sights in Altstadt Bern. The Vitality Suite was very well appointed and very comfortable to stay in. The sleep quality on the king bed was so good that we felt refreshed after a night’s sleep. The staff that we interacted with were friendly and welcoming.