[Accommodation Review] Sofitel Sentosa Resort & Spa (Villa Du Jardin), Singapore (24 – 26 Dec 21)

Location

The location of Sofitel Sentosa Resort & Spa feels somewhat secluded from the hustle and bustle of the popular Sentosa Island. The hotel is located in central-eastern Sentosa, which tourists would not visit due to the absence of attractions around the hotel. However, those staying in Sofitel Sentosa Resort & Spa would find peace and tranquillity on the hotel premises, partly due to the beautiful gardens within the hotel. There are no convenient stores or restaurants nearby the hotel, and the nearest “civilisation” is located around 20 mins walk from the hotel, at Resorts World Sentosa. However, Sofitel Sentosa Resort & Spa does provide regular transport to the nearby shopping mall in mainland Singapore for guests to top up their supplies or dine.

Entrance of Sofitel Sentosa Resort & Spa

Villa Du Jardin

I have stayed at Sofitel Sentosa Resort & Spa on multiple occasions and stayed in almost every room configuration on the hotel premises. We checked into one of the three massive 300m2 2-bedroom Villa Du Jardin during this staycation. The villa has two parking lots right at the doorstep and a private pool. Although the villa from the entrance did not look luxurious, a simple single-storey building mainly in white, our impression changed when we opened the main door into the villa.

Entrance to our assigned Villa Du Jardin
Parking spot in front of Villa Du Jardin

Living Room

We were immediately wowed by the amount of space the Villa Du Jardin offers as we entered the villa. The living room open concept design looks very spacious, coupled with the high ceiling and the glass doors that gave us access to the private pool area that created an indoor-outdoor living concept, impressed us with a vast amount of space in the villa. The use of wood and dark red colour scheme in the living room with subtle hints of French-inspired decors makes this part of the villa feel cosy and classy at the same time. Our eyes were caught by the elaborate crystal chandelier hanging from the ceiling, giving the villa a luxurious feel. A couple of red fabric couches occupies the main bulk of real estate in the living room on top of a huge carpet. One of the couches faces one of the three 47″ LED TV in the villa, and the other faces the main entrance to the villa. The living room is where we gathered most of the time, getting entertained by the numerous local and international channels the TV offers. I like the large knee height marble top coffee table in the centre of the couches, which is functional and practical. This coffee table did not obstruct the view of the TV and gave us ample space to place our snacks on while watching movies on the TV. We can see the hotel’s efforts in creating a Christmas atmosphere in the villa with the Christmas decorations, from the real Christmas tree by the main entrance to the balloons to the Christmas Wreath at the front door.

The open living room in Villa Du Jardin at Sofitel Sentosa Resort & Spa

The TV sits on an open wooden cabinet at perfect eye level when watching from the couches. On the back of the TV, we found a generous amount of 36 bottled water that the housekeeping staff at Sofitel Sentosa Resort & Spa placed to keep us hydrated during our stay. The hotel did not skimp on topping up these bottles of water during housekeeping. A large work desk is perfectly placed in front of the powder room on the right side of the living room, which gave us space to do some work. As this is the festive period, we used this work desk to place some of our stuff instead of working. Sitting on one side of the work desk is an egg-shaped beer dispenser. The first capsule of the beer is provided complimentary to guests in the villa. Perhaps the most peculiar thing about the villa is that none of the villa’s telephones works. We called the reception and were told the staff would deliver a hotel iPhone to call them to communicate with the hotel.

The TV in the living room

Pantry & Dining Area

We have a small pantry in the villa, mainly houses a sink and a small fridge for us to chill our drinks. We find it peculiar that given the size and the number of people the villa can accommodate, it is only equipped with a standard mini-fridge found in their standard suite rooms. Even their Imperial Suite, which accommodates two, is furnished with a full-sized fridge. In addition, the villa is equipped with a top-of-the-range Nespresso Machine to make lattes and cappuccinos. However, we thought the lack of storage space for the cups and glasses in the pantry made it look messy, and it is a shame that the pantry does not offer us any utility for us to place the snacks we brought.

The pantry looks messy with the glasses and cups.

Behind the TV console is a dining table where we had our meals. I like the non-obstructive placement of this small round dining table in the villa. We also thought dining in this corner gives us a cosy feel, thanks to its placement and the small hanging lighting. However, it is a tad weird that Sofitel Sentosa Resort & Spa only furnished the dining table with three chairs when there is space for a fourth chair and that the villa can accommodate up to six guests.

The dining area in Villa Du Jardin is furnished with only three chairs.

Powder Room

There is a Powder Room next to the main entrance to the villa. The half bathroom houses a toilet and a sink. We like the convenience of this bathroom in the living room, as we do not have to walk to the bathrooms in the bedrooms during a movie from the TV.

The powder room in the living room

Master Bedroom

Both bedrooms are located on opposite ends of the villa, far from each other. The master bedroom is at the end of the left corridor from the living room. I like the not-over-the-top French theme that extends into the master bedroom. The motifs on either side of the headboard bring some French chich into the cosy bedroom. However, I do find the master bedroom to be poorly maintained. From the missing aircon cover to what seems to be missing furnishings to the non-functioning power curtain buttons, the master bedroom seems to require some serious upkeeping. The bulk of the master bedroom is occupied by a large King bed which provides excellent sleep quality, but the standard pillows provided by Sofitel Sentosa Resort & Spa are too soft for my liking. Fortunately, the hotel provides a pillow menu that offers us firmer pillows. I find it weird that the master bedroom is furnished with only one bedside table near the entrance to the master bathroom. It seems that the purpose of the bedside table is for the hotel to install the phone that does not work. There seems to be sufficient space for another bedside table in the master bedroom next to the floor to ceiling glass panels. The only power outlet at the king bed is at the side without a bedside table, which we were unable to use these outlets to charge our lifestyle devices due to an absence of a bedside table. In place of a bedside table, we found a single armchair tucked awkwardly in this corner of the bedroom.

The master bedroom in Villa Du Jardin

A dressing table next to the bathroom entrance is great for guests to wear make-up or stow their belongings. However, the lack of a dressing chair makes me feel the dressing table does not serve the purpose it is meant to serve. In the master bedroom, mounted on the wall opposite the king bed, is another 42″ LED TV with the same entertainment options as the TV in the living room, which we could enjoy while lying on the comfortable king bed. I like adding a table under the TV that provides additional storage space.

Master Bathroom

Through a couple of wooden doors in the master bedroom, we found ourselves landing in the master bathroom. The contemporary master bathroom feels larger compared to the master bedroom, which I think is attributed to the open space concept employed in the bathroom. The first thing that caught my eyes as I entered the master bathroom was the dual sinks on either side of the bathroom. I like how Sofitel Sentosa Resorts & Spa placed the sinks as it means we can both use the sinks without fighting over them, and the separate sinks also meant we do not have to fight over real estate space while using the sinks. However, I find the countertop space a tad too tight, leaving us not much space to place our toiletries. I particularly like the fountain the tap design, very befitting of the resort theme of the hotel. At the sink area, we find a couple of wardrobes by each side of the sink area that doubles up as a walk-in closet. The placement of wardrobes makes sense as we can have access to clothing after showering. Having two wardrobes here also means we can have a wardrobe each. There is also space to place our baggage on the ledge between the wardrobe and the sink.

Master bathroom in Villa Du Jardin

The walk-in shower and toilet cubicles are located further into the master bathroom after the sink areas. The walk-in shower has both rain and regular showerheads, with sufficient space for us to place the bath amenities and even two glasses with our toothbrushes. However, perhaps due to ageing or poorly maintained shower heads, I found water leaking from the regular shower head despite switching to the rain shower head. There is a bidet in the toilet, but we could not find any controls for the bidet. It seems like the hotel did not maintain the bidet function in the toilet.

Sofitel Sentosa Resorts & Spa provided luxurious Balmain bath amenities for villa guests.

Sitting at the far end of the bathroom is a large jacuzzi tub. The standalone bathtub provided us with a good soak, and the water jet massage function in the tub is strong. I had a good soak in the jacuzzi tub. Covered by one of the wooden blinds is a door that leads to the outdoor walk-in shower. Unfortunately, the power blind control buttons do not work in the master bathroom, so we discovered this outdoor shower area until the second day.

I like soaking in the jacuzzi tub in the master bathroom
The light in the bathtub makes me feel as though I am in some spa.

Second Bedroom

Turning right from the living room, past the work desk, we found ourselves strolling into the second bedroom at the other end of the corridor. The layout in the second bedroom differs from the master bedroom very slightly. The second bedroom is originally furnished with twin beds, and we had requested the hotel to configure it into a king bed with a mattress topper. The bed is still comfortable, thanks to the thick mattress topper the hotel has installed. The second bedroom has a simpler décor coupled with the earthy colour scheme, making it feel cosy. The second bedroom is furnished with two bedside tables provided us with space to put our lifestyle devices. I like the cosy armchair at the corner of the bedroom, with the ottoman, it makes sitting here feel relaxing. The second bedroom also has a small dressing table. Like the master bedroom, there seems to be a missing one at the dressing table. The 42″ LED TV mounted onto the wall opposite the bed provided entertainment while lying on the bed. A glass top table is placed under the TV, giving us more space to stow our stuff.

The second bedroom in Villa Du Jardin

Second Bathroom

The second bedroom has an ensuite bathroom but feels smaller than that in the master bedroom. There are a couple of his and her sinks on either sink of the wall to the bathroom, which means we did not have to fight to use the sink in the mornings. Like the master bathroom, the countertop space at the sink is a tad tight here. The wardrobes in the second bedroom are also found in the bathroom, which gave us the convenience of accessing our clothing after a shower. There are also two wardrobes in the second bathroom, providing us ample space to hang our clothing. Like the master bathroom, there are also ledges to stow our baggage next to the wardrobes.

The second bathroom

The walk-in shower and the toilet cubicles are situated beyond the sinks. The walk-in shower is equipped with both rain and regular showerheads. The toilet is a regular toilet and does not come with a bidet. In the centre of the two cubicles sits the bathtub, which is not equipped with a jacuzzi function. However, we had problems turning on the tap in the bathtub initially. The maintenance staff told us that the tap would leak, and the hotel was procuring a tap to fix the issue. We were advised to wrap the tap with a towel to prevent more water from flowing into the bathroom when filling the tub with water.

The second bathroom is furnished with a regular bathtub.

Private Pool

One of the Villa Du Jardin highlights is the private pool in the villa in the outdoor area, with the deepest part in the centre of the pool measuring 1.7m. Looking out into the private pool area from the villa’s living room makes us feel like we are holidaying in a forest oasis, thanks to the thick vegetation that provided us with privacy. My 5-year old nephew was thrilled when he saw the pool and wanted to jump in immediately when we entered the villa. He loves the pool so much that he would swim a few times in the day and hang out by the poolside even if he is not swimming in it. The pool is sizeable enough for us to do a few decent laps and, at the same time, large enough for all of us to have a great time in the pool. The poolside is furnished with two sun deck chairs to suntan by the pool, a sofa and day beds to chill by the pool. We also spent time at night around the small table and five chairs by the poolside, which kind of reminded us of our trip to Bali when we stayed in a private pool villa. We spent most of our time in the pool, and we did not need to visit the main pool or the pool at Sofitel Spa.

Our very own private swimming pool in the Villa Du Jardin
Sofa bed by the pool

Service

The service at Sofitel Sentosa Resorts & Spa is nothing short of impeccable. We felt that the hotel went all out to ensure we were comfortable during our stay. Our experience started with the warm welcome by the staff at reception during check-in. Check-in took longer than usual due to the numerous questions we posed, which the staff patiently answered. Samantha, the duty manager we interacted with during our previous stays, recognised us and welcomed us back to the hotel. The One-Touch team promptly answered all our calls, seeing to our numerous requests from plates to room amenities. We called One-Touch several times as we found some defects in the villa, who promptly sent staff to rectify these issues.

During breakfast, the service we received was good, although most staff seem to be youngsters working during their vacation break. Our orders were delivered promptly, and the attentive restaurant staff immediately cleared empty plates.

The housekeeping staff were amazing. Not only did they tidy the massive villa in a relatively short amount of time, but all amenities were also being topped up without us asking. During turndown service timing, upon knowing we did not need to turn down, a housekeeping staff took the initiative to ask if there was anything that we needed to top up. The cleanliness of the pool and the outdoor area was being kept by another housekeeping staff, who diligently cleared the fallen leaves in the pool and the poolside and ensured we had a clean environment to enjoy our stay.

During check-out, I highlighted some of the defects in the villa that I observed to the staff processing our check-out. Instead of being defensive and cooking up a slew of excuses, the staff listened attentively, and she was seen taking down notes to have their maintenance staff look into the defects brought up.

Welcome fruits waiting for us in the villa

Hotel Facilities

Swimming Pool

Sofitel Sentosa Resort & Spa has a huge free form swimming pool next to the hotel’s lobby. We did not need to use this pool as we used the private pool in the villa throughout our stay. The main pool is one of the deepest pools I have seen so far in the hotels I stayed in Singapore, with the deepest end of the pool measuring 2.5m deep. We were made to feel safe in our previous stays due to the well-demarcated lanes and the ever-vigilant lifeguard on duty keeping watch of all guests using the pool. The shallower end, where the lifeguard is stationed, is marked off for children to use. Due to the pandemic, the hotel has a strict pool usage policy. Guests wanting to use the main pool would have to make prior bookings, and each room is entitled to a 2-hour use each day.

Gym

There is a small gym next to the main pool in Sofitel Sentosa Resort & Spa, which felt a little make-shift. The gym in the hotel used to be bigger but in a more isolated location, next to Sofitel Spa. The old location of the gym has made way for the construction of the Raffles Resort Hotel. I like the current location, accessible to guests wanting to workout in the gym. The gym is fully equipped with machines to do a full-body workout despite the small size. Like the main pool, guests would have to make bookings before heading to the gym.

The gym is obscured amongst the vegetation.

Breakfast

We had breakfast in two different locations on both days during our stay. Due to the high occupancy rate over the Christmas period, breakfast was served at the nearby ballroom where weddings are usually held. I like the buffet breakfast setup at Sofitel Sentosa Resort & Spa, which the hotel tries to restore some sense of normalcy of the pre-pandemic days. Despite being a buffet, we were not allowed to handle the food directly; staff will prepare the food behind plastic screens according to our requests. I wish more hotels followed what Sofitel Sentosa Resort & Spa is doing, instead of going the cost-cutting measure of limiting to one breakfast set per pax. Sofitel Sentosa Resort & Spa serves up local and international delights during breakfast. Breakfast on the second day is served at the resident restaurant- Kwee Zeen, offering similar options with just very minor changes to the menu. The breakfast served at Sofitel Sentosa Resort & Spa is delicious and certainly kept us full till the evening.

Overall

We had an enjoyable stay at the Villa Du Jardin over this Christmas period. The villa is spacious and feels very self-contained. The bed is comfortable, and I like the jacuzzi tub in the master bathroom. We particularly enjoyed our time at the private pool, which meant we could choose to swim whenever we wanted and not have to book and limit ourselves to one 2-hour slot per day. However, we did find the villa to be a little poorly maintained, which did not deter us from enjoying the villa. We also thought the staff at Sofitel Sentosa Resort & Spa was very eager to ensure that we enjoyed our stay at the hotel with the service that we received. We understood from the staff that the Villa Du Jardin are due for renovation soon and look forward to returning to the Villa Du Jardin after the renovation.

[Accommodation Review] – Sofitel Singapore Sentosa Resort & Spa (Imperial Suite), Singapore (15 – 16 May 21)

The Location

Sofitel Singapore Sentosa Resort & Spa is situated in a relatively isolated part of Sentosa, an island in the southern part of Singapore. The location makes it an ideal destination for staycationers and guests who wanted a quiet time during their stay in Singapore. There aren’t any eateries or shops within the vicinity of the hotel. The nearest food place is located at Resorts World Sentosa, a 20 mins walk from the hotel. Guests without cars would have to rely on the hotel’s shuttle service to get around Sentosa for dinner or confined to the restaurants on the hotel premises. There is a flight of stairs at the hotel’s swimming pool that grants hotel guests access to Tanjong Beach located below the hotel.

The Suite

This is my fourth time staying in Sofitel Singapore Sentosa Resort & Spa. For this staycation, I checked into both the Prestige Suite and the Imperial Suite. I have reviewed the Prestige Suite previously, and this review mainly focuses on the Imperial Suite. The decor of the Imperial Suite in Sofitel Sentosa Resorts & Spa takes inspiration from the  Orient-Express train service, embodying the epitome of luxury and travel that once ran from Paris to Vienna. The spirit of Orient-Express is well translated into the Imperial Suite at Sofitel Singapore Sentosa Resort & Spa. There are elements of train travel, and Orient-Express found in some of the doors and furnishings of the 190m² one-of-a-kind Imperial Suite in the hotel. The expansive L-shaped Imperial Suite spreads across five to six luxury rooms at Sofitel Singapore Sentosa Resort & Spa. It has elements of a typical Presidential Suite (although the hotel does not name this suite as a Presidential Suite) and is the highest category Suite in Sofitel Singapore Sentosa Resort & Spa. With impeccably designed rooms and halls of old-world charm, the Imperial Suite screams of luxury and opulence for its guests. 

The Grand Foyer

I was wow-ed by the grandeur of the Imperial Suite the moment I opened its main doors. The Grand Foyer, laid with dark blue marble topped with a carpet that ends just short of the powder room in the suite, screams of luxury and opulence. The warm yellow lighting from the chandelier hanging from the antique-gold ceiling shines onto the dark blue oversized carpet with “Orient-Express” embroidered onto it, coupled with the wooden doors from the study at the side, makes me feel as though I am being transported back in time onto the Orient-Express. A couple of cabinets on either side of the Grand Foyer provide additional storage space for guests of the suite. Sofitel Sentosa Resorts & Spa tastefully decorated the cabinets with art pieces that breathe sophistication into the Grand Foyer.

We were welcomed by an oversized Orient-Express carpet from the entrance to the suite

The Study

The Study is the first room that guests of the Imperial Suite see when entering. Located on the right side of the Grand Foyer, this enclosed space is a great space for one to do their work. The wooden French doors at the Study provides guests privacy and solitude for their work. The parqueted flooring and the choice of brown-toned furniture at the Study give it an earthy vibe. At the centre of the Study is a work desk that is sufficiently large for guests to place their laptops and documents while working. The Study is also furnished with two comfortable fabric armchairs allowing the residents of the Imperial Suite to host guests at the Study and provide an additional option for residents of the suite to read a book. The decor in the Study is by no means bland, exuding a heavy sense of French elements from the small table lamp to the decorative table placed in one corner of this room. The Orient-Express theme is also found in the Study from pictures of the train hanging on the wall in the Study. With such sophistication in its decor, guests will find working in the Study of the Imperial Suite a pleasure.

The Study in the Imperial Suite

Powder Room

I like the inclusion of a Powder Room in the suite as it gives its residents the convenience of using this toilet while they are in the Living Room or Dining Room. On top of that, residents of the Imperial Suite can maintain their privacy if there are guests over in the Suite. These guests would not have to go through the Bedroom to use the toilet. The Powder Room location is very well thought through during the design of the suite, and it is situated straight from the main entrance down the Grand Foyer just before the Bedroom entrance. The Powder Room is very functional and only equipped with a toilet and a sink with huge mirrors. Despite the minimalistic design of the Powder Room, it still looks luxurious with the wood colour walls and the green marble tiles used in the Powder Room. The toilet in the Powder Room does not come with a bidet function (unlike the one in the main Bathroom).

Toilet in the powder room just outside the bedroom in the Imperial Suite

The Bedroom

Further into the Imperial Suite at Sofitel Sentosa Resorts & Spa from the Grand Foyer, past the small corridor that houses the Powder Room, guests will arrive at a double panelled wooden door. Behind the French style doors lies the Bedroom of the Suite. As soon as I walked into the Bedroom, my attention is drawn to the King Bed and the two-seater couch, sitting on top of a red carpet with a floral design that occupies a large real estate in the Bedroom. The decor in the Bedroom is more contemporary elegant, but with hints of French chic in some parts of this room. The choice of gold colour theme in the bedroom adds to the luxurious feel in the room. From the king bed base to the headboard, this room’s gold colour is not too overly used. The king bed, placed by the part of the wall in which the entire wall is the headboard, is comfortable and offers residents of the Imperial Suite an excellent sleep quality, recharging them with good night sleep. I find the pillows on the bed too soft for my liking. However, the hotel does provide firmer pillows upon request though there are no pillow menus in the suite for guests to choose from. On the sides of the bed are two reasonably large side tables. These tables, decorated with retro French-themed glass lamps which illuminate the bedside gently at night, provide guests with ample space to place their lifestyle devices with the abundant charging ports and power outlets by the bedside table. The addition of the two-seater couch in front of the king bed provides an additional option for guests of the Imperial Suite to laze on being entertained by the TV in the bedroom or to read a book. Guests will find comfort being warped by the goldish brown fabric on this two-seater.

Bedroom in the Imperial Suite at Sofitel Sentosa Resorts & Spa

In front of the king bed, next to the Bedroom entrance, sits a TV console topped with a 46″ LED TV that offers numerous international cable and local channels that keep occupants of the Imperial Suite entertained throughout the night. I find the TV console’s height a tad too short that when lying on the bed, one can only watch the TV at a certain angle. The couch also hinders the signal from the remote control, which can only control the TV at a certain angle. The TV in the bedroom is the same size as that found in the Living Room with the same entertainment options.

A 46″ LED TV in the Bedroom

Residents of the Imperial Suite at Sofitel Sentosa Resort & Spa will be surprised to find a large walk-in closet in the bedroom. The walk-in closet is located behind a wooden door next to the king bed in the bedroom and provides ample space for residents of the suite to hang their clothes with hanging bars around this space. A reasonably large cabinet inside the walk-in closet offers ample space for guests ample space to stow the largest luggage one can find. As the walk-in closet is a tad far from the bathroom, I used this space mainly to put away the bags that I brought for this staycation.

There is a smaller work desk in the Imperial Suite, tucked by one corner further in the Bedroom just by the entrance to the Bathroom. The glass top with metal frame in gold colour work desk, fully equipped with power outlets by the wall behind it, allows guests to do some work in the Bedroom. The accompanying fabric work chair is very comfortable to sit on with its ample cushioning. A single armchair by the other corner of the Bedroom with an accompanying small side table provides guests with another option to read a book from. Together with the art pieces displayed on the shelves next to them in this part of the Bedroom, these furnishings further complement the luxurious French theme felt throughout the suite.

The Bathroom

Further into the bedroom, past another double panelled wooden doors between the work desk and the armchair, one would arrive at the main Bathroom in the Imperial Suite. Laid with a parquet wooden floor and carrying an earthy tone, the Bathroom in the suite is enormous. It is segregated into a wet and dry area. The dry area is the area nearer to the entrance to the Bathroom, where guests would find two sinks separated by the access to the wet area of the Bathroom. Each sink sits on a sizeable marbled countertop that provides ample space for the hotel to place the luxurious French branded Balmain bath amenities on each of the sinks and guests to place their toiletries on. Each sink area is furnished with a large mirror that covers the entire length of the wall. This is the first suite I have stayed in where I find not one, but two couches in the Bathroom, showing the expansiveness of the Bathroom in the Imperial Suite.

Entrance to the bathroom from the bedroom in the Imperial Suite
Double vanity sinks in the Bathroom of the Imperial Suite
Sofitel Sentosa Resort & Spa provides Balmain bath amenities for its Imperial Suite guests

Behind the sink area is where guests can find two additional closets for them to hang their clothes. I thought having extra closets in the Bathroom is an excellent idea as it provides greater convenience for guests in the Imperial Suite to access their clothing after a shower. Guests also do not have to walk to the walk-in closet in the bedroom to gain access to their clothes. These closets, together with the four-drawer cabinets inside the closets, are large enough to stow a week’s worth of clothing. Both closets are almost identical, except for the in-room safe being installed in one of the closets. The iron and ironing board are also tucked inside one of these closets.

Beyond the sink areas are the wet area of the Bathroom where guests do their showering. Tucked in the windowed corner of the wet area is an oversized Jacuzzi tub that gently massages the stress away using bubbles. The use of bamboo blinds at the window gives the tub area a spa feel to it. To take the boredom away when soaking in the tub, Sofitel Sentosa Resort & Spa install a small TV by the Jacuzzi tub to entertain guests. However, the cable and international channels found in the other TVs in the suite is missing, and this TV is only limited to local channels.

Standing Jacuzzi tub in the wet area of the Bathroom
There is a small TV by the jacuzzi tub in the Bathroom of the Imperial Suite

Opposite the Jacuzzi tub is where the toilet and walk-in shower cubicles are located. The white marble in these two cubicles gives it a luxurious feel. The toilet in the Bathroom is equipped with bidet functions, while the walk-in shower has regular and rain shower heads with perfect water pressures. I like the small ledge installed in the shower cubicle, which has sufficient space to place the bath amenities provided by the hotel and still has room to place personal toiletries and even a glass to place your toothbrushes in.

Toilet and walk-in shower in the wet area of the Bathroom

The Living Room

The Living Room in the Imperial Suite is located to the left of the Grand Foyer and is one of the largest areas in the entire suite. The use of mahogany coloured walls with an antique gold ceiling, coupled with yet another chandelier hanging from the centre of the ceiling, screams of poshness.  The French style highback couches furnished in the Living Room reminds residents and guests of the Imperial Suite the French root the Sofitel brand entails. The Living Room in the Imperial Suite can further be separated into entertainment and reception areas. Upon entering the Living Room, a two-seater highback purple French couch catches the attention of occupants of the Imperial Suite. Placed in front of the 46″ LED TV, this couch is very comfortable to sit on while enjoying the numerous international and local channels on the TV mounted on the feature wall that separates the Grand Foyer from the Living Room. The addition of a table beneath the TV provides additional space for guests to stow small items and snacks.

The living room of the Imperial Suite

Behind the purple couch lies the central part of the Living Room. The set of large golden brown French-style couch set furnished in this area compliments the chandelier and the purple floral designed carpet to exude classic French charm. The comfortable fabric highback couch set, comprising a three-seater couch and four armchairs, provides ample seating in this area of the Living Room for residents of the Imperial Suite to host guests. Right in the centre of this couch set is a large dark-brown wooden coffee table that adds to the grandeur of the Imperial Suite. The addition of numerous art pieces elevates the sophistication and luxury vibe in the Living Room. I find the number of art pieces in the Living Room is just right and not too accessive. The only thing I find a tad disappointing is the size of the TV in the Living Room. Due to the spaciousness of the size of the Living Room, having the 46″ TV here seem a tad too small, especially for guests who are sitting on the three-seater couch, which is placed furthest from the TV.  Looking out from the window in the Living Room, residents in the Imperial Suite can get a commanding view of the resort grounds and even the sea afar.

The inner Living Area for residents of the Imperial Suite to host their guests
The art pieces placed in the Imperial Suite gives it a luxurious feel
The 46″ LED TV looks a tad too small for the Living Room in the Imperial Suite
The Imperial Suite at Sofitel Sentosa Resorts & Spa has a commanding view of the hotel gardens and even the sea

The Dining Room

The Dining Room, located behind the Living Room of the Imperial Suite, continues the French-inspired theme throughout the suite. The two French wooden style doors on either side of the entrances to the dining room provide its diners with the privacy they require. When all the doors in the Dining Room in the Imperial Suite at Sofitel Sentosa Resort & Spa are closed, it resembles a dining car on the Orient-Express thanks to the colour theme on the walls green carpet. The addition of the chandelier hanging on the antique-gold coloured ceiling, together with the art pieces, makes the Dining Room feel elegant. In the centre of the Dining Room sits a long dark brown table and six comfortable fabric chairs. The size of the dining table is large enough to be able to sit eight to 10 people. Despite being one of the smaller parts of the Imperial Suite, the use of mirrors on the Dining Room walls makes this space feel larger than it actually is and adds to the luxurious feel radiating in the Suite.

The Dining Room in the Imperial Suite

Kitchenette

Past the Dining Room, guests of the Imperial Suite will come to a kitchenette. This small space houses some common kitchen appliances that one can find in a typical hotel room on top of the mugs and glasses. The kitchenette is furnished with a mid-size fridge, the top range Nespresso machine with frothing functions and even double sinks. There is even a wine rack in the kitchenette. Opposite the entrance to the kitchenette is a second entrance to the suite, where staffs can access from for in-room dining. However, during our stay, this door was not used by the staff.

Sizeable kitchenette in Imperial Suite with wine rack

Service

During this stay at Sofitel Sentosa Resort & Spa, the service received during this stay is impeccable and a stark difference compared to my last visit in Dec 2020 with the hotel. The excellent service started even before we stepped into the hotel. Sofitel Sentosa Resort & Spa honoured the Platinum status of my friend with an early check-in at noon. As soon as I stepped into the hotel grounds walking towards the reception, I was warmly welcomed by Aaron from the concierge team. He diligently ensured that all guests entering the hotel grounds did their check-in and had their temperature taken. Aaron then showed me the way to the reception for the reception team to process my check-in.

The service at the reception was nothing short of excellent. I witnessed what makes great teamwork during check-in. I was initially served by Synedrella (I hope I got her name right), who greets us with warm welcomes. As our room arrangement is a tad complicated (we had two suites for the first night and another night in the Imperial Suite), seeing that she was overwhelmed, Synedrella’s colleague, Timon, standing at the next counter immediately jumped in and helped her to process the check-in for one of the suites. Timon and Syndrella split the check-ins amongst themselves to not have to wait too long for the check-in process to be completed. As the arrangement for my stay involves switching suites the next day, Wai Wai stepped in to help out with the complicated arrangement. Wai Wai even went the extra mile to check if the Imperial Suite is being occupied at the time of our check-in and offered to upgrade us to the Imperials Suite if available, so we do not have to go through the trouble switching suites during our stay. As there is only one Imperial Suite at Sofitel Sentosa Resort & Spa, Wai Wai apologised for the inconvenience of making us go through the hassle of switching suites (although by no means was her fault). She also offered to send help with our luggage during the suite swap the next day, which we declined as we did not have a lot of baggage. Wai Wai promised a seamless suite swap the next day. Wai Wai honoured the benefits of Platinum Accor member status and gave us a late check-out for the Imperial Suite. The suite swap was seamless the next day, and keycards were brought to our suite when the Imperial Suite was ready for us to move into.

The service at Kwee Zeen was also significantly improved from our last visit. This time around, we were welcomed by Kour at the front of the restaurant, who immediately got us seats and even helped us swap seats when my nephew insisted on indoor seating. The staff at the restaurant were observant and immediately cleared the plates when we are done with the food. The team at each buffet counter were superb and always ready to serve up the choice of guests during breakfast.

The new government measure of dine-in restriction occurs during our stay, the F&B team at Sofitel Sentosa Resort & Spa were ready to comply with the new restrictions. I am impressed with the readiness of the hotel team in complying with new government policies. We received a call from Kour on the second night, informing us of the new measures and to take our orders for breakfast and the timing for our breakfast to be delivered to our suite. Kour was patient during the call and answered all my queries on the food arrangements. As the Imperial Suite has a proper dining table, the initial setup was for my sister’s family’s breakfast to be delivered to our suite to dine together. However, close to 11 pm, my sister told me that they wanted to have their breakfast in their suite. I called the One-Touch service to alter the breakfast arrangement. The team helped us change the arrangement, and the breakfast was delivered correctly and on time the next day.

On top of the great service we experienced with the staff at Sofitel Sentosa Resort & Spa, the hotel’s hospitality is also felt when we entered our suites. We were pleasantly surprised to discover a high tea set (which was not common in hotels) was placed in the Imperial Suite waiting for us, on top of a fruit platter and a bottle of wine. Sofitel Sentosa Resort & Spa also provided its guests with care kits comprising sanitising wipes and sprays, and hand sanitisers in each room to ensure guests stay safe during the pandemic.

Hotel Facilities

Breakfast @ Kwee Zeen

Guests staying at Sofitel Sentosa Resorts & Spa will be having their breakfast at Kwee Zeen restaurant, located opposite the reception. Unlike most of the hotels in Singapore that I have stayed so far during this pandemic, I am pleasantly surprised to find that breakfast is served as a buffet-style instead of pre-determined sets. Each station has a plastic shield and is manned by a staff readily serving guests’ choices at their station. There is a good spread of local and international options for breakfast at Kwee Zeen. Due to the new COVID-19 measure of banning dine-in announced by the government, which starts on the second day of my stay at Sofitel Sentosa Resorts & Spa, breakfast was served to guests in the room. Each guest is entitled to one set of the pre-determined breakfast sets, which was promptly delivered to the suite during my stay.

Our order of in-room dine-in breakfast for the second day of our stay at Sofitel Sentosa Resorts & Spa

Swimming Pool

There are two pools in Sofitel Sentosa Resorts & Spa. The main pool is situated in the heart of the hotel grounds, near the hotel’s lobby. The black tiled pool is large by any hotel standards is segregated into three parts catering for families with children and guests who wanted to do a few laps in it. It is also one of the deepest pools in any hotels around Singapore, with the deepest end of the pool measuring 2.3m deep. This is one of the few hotels in Singapore that has a lifeguard on duty. There is no lack of sundeck chairs and cabanas around the pool for guests to laze their day away. As part of the COVID-19 measures, Sofitel Sentosa Resorts & Spa control the crowd at the pool very well. Guests wanting to utilise the main pool are to make a booking for the usage of the pool. Each room is entitled to a 2-hour time slot per day. The other pool at Sofitel Sentosa Resorts & Spa is located off-site at the SO Spa premises. Sofitel Sentosa Resorts & Spa offer its suite guests staying complimentary access to the facilities at SO Spa. As the SO Spa is somewhat out of the way, I did not use the pool at SO Spa during my stay.

A swimming pool at Sofitel Sentosa Resort & Spa

Gym

There is a small make-shift gym on the hotel premises, occupying the lawn space next to the pool. The gym in Sofitel Sentosa Resorts & Spa is a tad small compared to other hotels or the SO Fit that it once occupies. Despite its petite area, the gym at Sofitel Sentosa Resorts & Spa is well equipped with machines and gym equipment that allows guests to do a decent workout. However, the gym was close due to new government restrictions to curb the rising COVID-19 infections in Singapore. When the gym was operational, guests are entitled to a daily 2-hour booking slot per day.

Overall

We had a wonderful stay at Sofitel Sentosa Resort & Spa. The Imperial Suite is tastefully designed with old world charm that blends the essence of Orient-Express and classic French elements. The suite is very comfortable in every part of the suite, from the Living Room to the Bedroom. I am most impressed with the Jacuzzi tub in the suite that relieved the stress and provided a great night sleep in the king bed in the bedroom.  The service is nothing short of excellent from the moment we stepped into the hotel to the time we leave the hotel. The hotel is also agile in complying with the new governmental pandemic restrictions. The only room type in Sofitel Sentosa Resort & Spa that I have not stayed in is their villa, which might be on my list the next time I return for another staycation.

[Accommodation Review] – Sofitel Singapore Sentosa Resort & Spa (Junior Suite), Singapore (24 – 27 Dec 20)

Location

Sofitel Singapore Sentosa Resort & Spa is located on Sentosa Island, a tourist attraction on the south of mainland Singapore. Sofitel Singapore Sentosa Resort & Spa is situated slightly to the southwestern part of Sentosa Island and is a tad far from the main attractions on Sentosa, which are mainly located in the central and eastern part of the island. Other than a golf course, there are no shopping or food options near the resort. Guests staying at the resort can only dine in the resort or take the island’s complimentary public transport and head to Resorts World Sentosa for more dining options. This isolation is great for guests who want to stay in a resort away from the bustlings of Singapore. Sofitel Singapore Sentosa Resort & Spa provides regular shuttle service to mainland Singapore. 

The Suite

I stayed in the Junior Suite at Sofitel Singapore Sentosa Resort & Spa over the Christmas long weekend for this staycation. Occupying a total floor area of 55m², the Junior Suite has a strong French decor. Entering the main door of the Junior Suite, guests are greeted by a small entryway that also doubles up as a place to change to their shoes before heading out. There is a double-panelled wooden door that gives guests extra privacy from the main entrance. A whimsical 3D art piece, featuring a man climbing the wall, decorates the otherwise plain entryway. 

The entrylway that greets guests as we enter the Junior Suite
A whimsical 3D art piece in the entryway

The Living Room

Passing the double-panelled wooden doors, guests will find themselves in the living room of the Junior Suite. The living room occupies a bulk of the real estate in the suite. Emitting a strong French theme, the living room is decorated with furniture that is both functional and chic. I especially like the soft fluffy carpet that lies in the middle of the room. Despite the minimal furniture, I find the living room a tad cluttered.

Living room in the Junior Suite at Sofitel Singapore Sentosa Resort & Spa

A black slim-legged work desk coupled with a hard leather chair sits immediately to the left of the entrance to the living room from the hallway facing the TV. The desk does not have a lot of space on it and only allows residents of the Junior suite to do some light work on. There are no power outlets at the work desk which can be inconvenient for guests working on their laptops. The work desk was cluttered with drinking water and fruit basket at the time we checked into the suite. 

A small work desk in the living room of the Junior Suite

Running along the wall from the entrance to the suite, a couple of wardrobes and some spaces to stow luggage on sits tucked onto the wall. The placement of the wardrobe is somewhat unconventional as it is placed in the living room instead of the bedroom. I quite like the design of the wardrobe door, instead of the boring plain wood, Sofitel Singapore Sentosa Resort & Spa decorated the wardrobe doors with brass art pieces. The wardrobe provides sufficient space for guests to put away their clothing either hanging or in one of the four drawers inside the wardrobe. This is also where the iron and ironing board is tucked away, out of sight, when not being used. The in-room safe can also be found in the wardrobe.  There is more storage space in the drawers and open shelving below the ledge where luggage can be stowed.

The wardrobe is found in the living room in the Junior Suite

Placed right in front of the work desk is a two-seater couch. I find the couch to be a tad soiled and there is even a cigarette burnt hole left behind by previous guests. Despite that, the couch is comfortable to sit on while guests enjoy a variety of local and international channels from the 47″ LED TV mounted on the floating wall that separates the living room from the bedroom. Sofitel Singapore Sentosa Resort & Spa uses an unconventional hard leather top coffee table to add to the chic in the living room. The living room is also furnished with two purple stools, placed by the side of the coffee table, providing additional sitting space for guests of the residents in the Junior Suite. There is a small shelving space underneath the TV for residents of the suite to stow some small items. Sitting by the large windows in the living room of the Junior Suite is a rocking chair, which is very comfortable to sit on while watching TV or to read a book. There is an empty metal shelf placed in one corner of the living room, which would otherwise be decorated with books or ornaments if not for the pandemic. The empty metal shelf provides more space for guests in the suite to store their items.

The Living room is furnished with a two-seater couch and a couple of purple stools

I like the design of the minibar in Sofitel Singapore Sentosa Resort & Spa. The mini bar in the Junior Suite is very well designed into a cylindrical stand that does not occupy a lot of space, yet have heaps of storage space for your usual minibar needs. The white and gold mini bar cabinet is nicely tucked in the corner of the living room. Guests can find an electric kettle and even a Nespresso machine in the minibar. Wine glasses and champagne flutes are stored on the right of the cabinet. There is even sufficient space for Sofitel Singapore Sentosa Resort & Spa to fit a fridge in the minibar cabinet. Due to the pandemic, the fridge is empty at the time of our checking-in.

Minibar in the Junior Suite at Sofitel Singapore Sentosa Resort & Spa

The Bedroom

The bedroom in the Junior Suite at Sofitel Singapore Sentosa Resort & Spa is separated by a floating wall from the living room and is accessible via the openings on either side of the wall. The floating wall segregates the living room from the bedroom space and gives the bedroom a cosy vibe coupled with the use of purple carpet in this part of the Junior Suite. Unlike the living room, the bedroom is minimally furnished that makes it feel less cluttered, adding to the relaxed feel in this part of the Junior Suite. The lighting used by the hotel throughout the suite gives it a very warm and comfortable feel, which is especially pronounced in the bedroom. The centrepiece of the bedroom is the King bed, which occupies the main bulk of real estate in this area. The sleep quality on the King Bed is excellent, leaving me recharged every morning. Despite not having foam pillows or a pillow menu (perhaps due to the pandemic), I do find the pillows to be comfortable and not too soft. Instead of a traditional bedside table, a couple of ledges with a single draw is mounted on either side of the bed. Here is where guests can find bedside lamps as well as power outlets to charge their lifestyle devices. The mounting of reading lights onto the headboard of the King bed adds to the clean look in the bedroom. There is another metal shelf sitting by the entrance of the bedroom, providing additional storage space for guests of the Junior Suite in Sofitel Singapore Sentosa Resort & Spa.

Bedroom in the Junior Suite of Sofitel Singapore Sentosa Resort & Spa