[Accommodation Review] Conrad Centennial Singapore (Centennial King Suite), Singapore (25 – 27 Mar 22)


Conrad Centennial Singapore is very well located in the heart of Singapore in the Marina Square area. The Marina Square Shopping Mall and Suntec City Shopping Mall offer visitors tons of shopping and dining options within a stone’s throw from the hotel. Nearby the hotel, visitors can find the famed Marina Bay Sands Shopping Mall and Raffles City Shopping Mall within mere minutes of walking from the hotel, adding to the long list of shopping and dining options for guests at Conrad Centennial Singapore. In addition, there are two MRT stations, Promenade and City Hall MRT stations, within a 3 to 5-minute walk from the hotel, making connectivity to the other parts of Singapore convenient for guests at the hotel. Conrad Centennial Singapore was renovated in 2018, giving the outdated rooms and suites a refreshing and relaxing feel.

Conrad Centennial Singapore Façade

The Conrad Centennial Suite

The refreshed 63m2 Conrad Centennial Suite was renovated in 2018, exuding a minimalistic and clean vibe throughout the entire suite. Gone were the outdated and clustered furnishings that made the suite feels smaller. The last time I stayed in the Conrad Centennial Suite was in 2014 (read about it here), where the décor feels outdated even for 2014. I liked this refreshed feel of the suite, which brings out the true size of the Conrad Centennial Suite.

The Living Room

The living room is the first part of the suite that greets us as we enter through the main entrance to the Conrad Centennial Suite, which is undoubtedly the largest part of the suite where first impressions are formed. Gone were the ugly yellow walls with dated furniture, replace them are the more contemporary beige coloured walls and minimalistic lounging furniture. I like the refreshed living room, exuding a comfortable and modern vibe. The hotel did a fantastic job in using space in the suite.

The living room in the Conrad Centennial Suite

The minibar area is flushed into the walls, which in no way hampers entry into the Conrad Centennial Suite. It also makes the entryway look cleaner and neater. The minibar area has your usual suspects as what one would find in any hotel establishment, a fridge, coffee machine and kettle. I like using the drawer-styled mini fridge (which, unfortunately, struggles to chill our drinks). Convenient for us to access our drinks. Above the fridge is another drawer where we would find cups, tea and coffee. Nespresso coffee machines seem to be the gold standard in most hotels these days, and the more posh hotels would equip their suite with higher-end Nespresso machines. Conrad Centennial Singapore is no exception. An entry-level (good enough) Nespresso machine sits on the minibar area, providing me with the caffeine I need in the mornings. I like the empty shelving opposite the mini bar area, which provided ample storage space for the snacks we brought for this staycation.

Now to the main part of the living room. I thought flushing the furniture against the wall was a clever way for the hotel to create space in this part of the suite. Tucked in one corner is a large work desk for me to do some work. The space-saving study light provided additional illumination without taking up too much space. The only power outlets in the living room are located on the study table, which allows me to charge up my laptop while rushing my assignment.

Work area in the living room
The chair is comfortable for me to spend hours in the suite completing my assignment.
Real estate on the work desk

The bulk of the living room is occupied by the extra-long day bed cum sofa that runs along the entire length of the living room. The use of remote-controlled blinds and sheers, when opened up, lets a lot of daylight into the living room with an unobstructed view of the surroundings. The sofa is very comfortable to sit on and certainly very comfortable to laze on while watching the numerous channels on the 55″ LED TV mounted onto the wall. The inclusion of the L-shaped ottoman provides more sitting space, but it is also perfect for one to laze on. We requested extra pillows and blankets from the hotel to make ourselves comfortable lazing on the sofa and watching TV (the aircon is very strong in the living room). I like using a single movable table in place of a coffee table light enough to be shifted along any part of the sofa, allowing us to “customise” how we want to use the sofa space. There is no need for another coffee table, which will spoil the minimalistic Japanese Zen vibe. It will also be a waste of real estate in the living room. I also liked the running lights underneath the entire length of the sofa. It provides illumination but gives the entire living room a clean and comfortable feel.

The main living room
View of the Marina Square area from the living room

Conrad Centennial Singapore can fit a small dining table in the living room with the clever use of space and the thoughtful choice of furnishing. I find the dining table is of the right size, large enough for two to enjoy a decent meal on and yet not taking up too much space. I particularly like the dining table as it doubles up as an additional workstation should both need space to do our work.

A small dining table in the living room


While most of the changes to the Conrad Centennial Suite in Conrad Centennial Singapore are done in the living room, the bedroom received some subtle updates. The first noticeable change in the bedroom is the doors. Replacing the 80s styled wooden doors are the modern sliding doors that would become “invisible”, freeing up space for the hotel to get creative with the space in the suite. The use of the colour tone in the bedroom is coherent with that of the living room, giving the bedroom a very comfortable and cosy feel. The use of mirrors on either side of the bed not only made the bedroom looks larger it also allowed guests of the Conrad Centennial Suite to tidy their attire before heading out. I like the clean headboard by the bed, making the bedroom look simple and clean. The king bed looked like two twin beds combined into a king bed, which is still very comfortable and provides great sleep quality. To ensure guests get better sleep, Conrad Centennial Singapore offers a menu of 14 pillow types for the guests to choose from (I opted for the Cuddle “U”, Japanese Tatami and buckwheat pillows). A couple of bedside tables stood guard beside the king bed, equipped with power outlets on top for us to charge our lifestyle devices.

The bedroom in the Conrad Centennial Suite at Conrad Centennial Singapore
A comfortable king bed
Controls and power outlet on the bedside table
Very extensive pillow menu offered by Conrad Centennial Singapore

The biggest update to the bedroom in the Conrad Centennial Suite is the wardrobe space and the TV placement in the bedroom. The TV used to be housed in a cabinet, placed in one corner of the bedroom, making it difficult to watch as it is angled. Although the new placement of the TV sacrifices the view of the city from the bed, I find this sacrifice is a great decision. After all, who will be lying on the bed looking out into metal buildings? In addition, the TV placement directly in front of the bed makes watching TV on the bed more pleasant.

Despite blocking the view of the city, I find the placement of the TV here makes getting entertainment more pleasant.
View of Suntec area from the bedroom

The biggest update to the bedroom in the Conrad Centennial Suite would have to be the wardrobe space. The renovated bedroom sees the inclusion of two huge wardrobes with a dressing table sitting in the middle. Compared to its pre-renovated predecessor, these wardrobes can swallow weeks of clothing. One of the wardrobes comes with drawers and a huge safe tucked in one of the drawers, giving more space to put our stuff. The other wardrobe houses the ironing gears and can use purely for the hanging of clothing. The top of the dressing table can be opened to reveal a mirror with LED lighting and houses the hairdryer. But for those who do not find a dressing table useful, this table can double up as a place to put some items or even for work.

Wardrobes in the bedroom got the biggest upgrade


I thought the bathroom received the least updates of the three main areas in the Conrad Centennial Suite. The sink, the bathtub and the toilet are where it was before the renovation. Despite not having many changes, the bathroom feels luxurious with the use of marble. The bathtub sitting at the far end of the bathroom is huge, and the water pressure ensures this huge tub gets filled up with water in no time. The walk-in shower enclosed in glass with regular and rain showerheads is at the end of the bathtub. The toilet still sits in the same corner with only the walls painted light grey. Perhaps the biggest change in the bathroom is the sink area. It still comes with dual vanity with the same amount of countertop space, but the sinks feel larger and more contemporary, totally in sync with the design throughout the suite. I find it disappointing that Conrad Centennial Singapore ceased to provide Shanghai Tang bath amenities (which is a fragrance I liked very much). The hotel also ceased giving its guests options on the bath amenities they prefer (I guess all in the name of saving the earth and reducing wastage).

The bathroom in the Conrad Centennial Suite


Most of the staff in Conrad Centennial Singapore feels friendly and warm. They are not stingy with their greetings and certainly are not shy in engaging in small talks with their guests. Our first interaction with the great service around Conrad Centennial Singapore is at the check-in. While Fatimah was processing our check-in, she still managed to engage in small talk with us. Upon learning that we were returning to the hotel after eight years, Fatimahcan immediately recalled the suites before its renovation and how she agreed the suite required a make-oven. This talking does not seem to slow her efficiency in processing our check-in. She still manages to process the check-in without having us wait too long. Fatimah was very detailed in providing us with information on the lounge timings and the breakfast timings. She helped us book the time slots for afternoon tea and evening cocktail hours. I was pleasantly surprised that Fatimah could recognise me and greeted me by my last name the next day when I walked past the reception despite interacting with so many guests in between. Her greetings feel like a friendly greeting another when bumping on the streets.

We had a great time knowing Dila, who was at the swimming pool. Dila is a staff at the swimming pool and came across as bubbly and cheerful. We knew we would enjoy our time at the pool when we bumped into Dila. She was not shy in striking a conversation and felt genuine when she asked how our day was. I was surprised that Dila remembered our name and room number the second day at the pool. The moment we were at the pool, Dila warming welcomed us to enjoy the pool. I even overheard her telling her colleagues our room number and that she had verified our booking slot. Other than Dila, the staff at the swimming pool were great. They helped us look for a perfect spot for suntan and even brought us a nice cold drink. In addition, the pool staff were attentive and were seen patrolling the pool to top up water for guests.

We were well taken care of by Charmaine, the staff at the Executive lounge. Charmaine found us a great seat with an excellent view on the first day we were at the lounge for afternoon tea. After settling in, Charmaine checked with us about our food allergies and ensured this message was passed to her colleagues. after getting our orders for drinks, Charmaine brought the food to us and took the time to introduce food to us. She even popped by to check if we needed more food and how we found the food.

Most of the staff we met at the Conrad Centennial Singapore were pleasant and welcoming, less one of the reception staff. Approached the reception to check for late check-out, the said staff only granted us an extension of 30 mins as a form of “late check-out”, stating the suite was already assigned for the next guest. When I asked to speak to the duty manager, the staff, instead of getting her manager approached her colleague standing next to her. after 5 mins, we were told the hotel could extend the late check-out till 3 pm, “but just for this time”, she told us. The staff came across as condescending, and I wondered if I had not asked the duty manager, she would not have taken the initiative to find a solution for my late check-out. What appeared to be easily resolved by her colleague was not done by her. We left the reception feeling being patronised.

I managed to speak to the duty manager about the staff. Manolo came across as empathetic and listened to my feedback without being defensive. While he attempted to explain the action of his staff, he did not come across as finding excuses and was apologetic the whole time we conversed. the way that Manolo handled my complaint showed how he deserved to be a manager. He was professional and keen to find out from the staff what the shortfall was and help her improve her people-to-people skill. Despite the small incident, we found the staff at Conrad Centennial Singapore were generally welcoming.

Hotel Facilities

Executive Lounge

Our stay in the Centennial Suite entitles us access to the Executive Lounge. The hotel adjusted the lounge operation timing due to COVID-19. The lounge provides afternoon tea from 2.30 pm to 4.30 pm and evening cocktails from 6 pm to 8 pm, where bite-size snacks are served. After which, the lounge would only serve drinks up to 10 pm daily. The Executive lounge is perched on level 31 of Conrad Centennial Singapore. The ambience at the lounge is relaxing and provides a great view of the hotel’s surroundings. The food served during the afternoon tea and evening cocktails was delicious. The Executive lounge in Conrad Centennial Singapore offers a great variety of drinks. It is a good place to chill.

Swimming Pool

The swimming pool at Conrad Centennial Singapore is located on level 4 of the hotel. The swimming pool is fairly small but still allows guests to do some decent laps. The pool is furnished with ten pairs of deck chairs and four cabanas. There is access for younger guests at the side of the pool; however, as the pool was built for laps, there are no shallower areas suitable for younger guests to play by themselves. Due to the COVID-19 rules, the number of visitors to the pool is very tightly controlled, making getting a spot in the pool very easy. Guests are entitled to one booking of 2 hours per day at the pool. In addition, the absence of high rise buildings and vegetation around the pool makes the swimming pool a great spot for getting some vitamin D.


A small gym is housed at level 4 of Conrad Centennial Singapore, next to the swimming pool. Similar to the swimming pool, the usage of the gym is limited to one slot of two hours per day per room. Despite the gym’s size, it is well equipped with machines that one would find in any fee-paying gym. Other than the cardio machines like treadmills, ellipticals and stationary bikes, there is an area in the gym dedicated to weight training with both free weights and machines. Guests would be able to get a good workout at the gym.

Breakfast at Oscar’s

Guests staying in executive rooms and suites are entitled to breakfast. However, due to the pandemic, instead of serving up breakfast at the Executive Lounge, suites guests would get their breakfast at Oscar’s. There is quite a huge food selection for breakfast, ranging from cold cuts to hot local and international food. The food is delicious, and the hotel made some minor changes to the breakfast menu daily. Breakfast is served in assisted buffet style due to the pandemic, which is very close to pre-pandemic times. Therefore, guests are at liberty to eat as much as they want. Breakfast is served between 6.30 am to 11.00 am on weekends. We found the ideal time for breakfast was around 10 am when most of the crowd had already left during our stay. Food was seen being topped up, despite operating at the last hour of breakfast.


I like the refreshed Centennial Suite in Conrad Centennial Singapore. The suite feels clean and cosy and not too cluttered. The sleep quality on the king bed is good, coupled with the hotel’s extensive pillow menu. Service is top-notch, and some staffs even go all out to remember guests’ names and preferences. In addition, the facilities at Conrad Centennial Singapore make it a great place for staycations.

[Accommodation Review] – Conrad Centennial (Executive Suite), Singapore (18 – 19 Oct 14)


Conrad Centennial is located next to the Millennia Walk Shopping Mall and Suntec City Shopping Mall. It is within minutes’ walk from the Marina Centre Shopping Mall. The hotel is a great place to stay for those who prefer a convenient location and links to shopping malls and subway stations.

The Suite

Entrance to the Suite

I checked into the Executive Suite or the Chancellor Suite as named by the hotel. The suite was huge, measuring a good 104m². As I entered the somewhat classic looking suite, decked out with several pieces of artwork, a corridor leads the way into the suite. To the right of the corridor is where the powder room is located. This room is equipped with a toilet bowl and a sink, which can double up as a second toilet. This suite allows one to entertain visitors and allow visitors to use the toilet without intruding into the sleeping area of the suite. To the left of the main entrance of the suite is another door, which can be opened using the same keycard as with the main door. This door leads to the sleeping area of the suite.

Chancellor Suite 
Powder Room
Some Artwork in the suite


Past the door that leads into the bedroom, on its left is where one can find a rather spacious wardrobe. The generously spaced 2 compartment wardrobe is sufficient for 2 pax to unpack their one’s week’s clothing into. One can find more storage space on the other compartment with 4 drawers for one to unpack into. To the right of the door, opposite the wardrobe, a marble laden bathroom greets guests. The spacious bathroom has a generous countertop on the sink area. Further into the bathroom, at the end of the bathroom, is the bathtub. Next to the bathtub is the walk-in shower. Tucked to the right of the door to the bathroom is where one will find the toilet bowl. The orange lighting in the bathroom, coupled with the marble material used to decorate the bathroom, gives one a feel of class in the bathroom.

Walk-in Shower and toilet 
Sink and Bathtub


Passing the bathroom the area opens up into the bedroom. A cabinet housing a LED TV, nicely stowed away when not in use. There are a couple of drawers on the base of the cabinet where one can store more stuff in. There is a dresser on the right of the entrance to the bedroom, with 3 drawers guests can ensure more storage space in the whole suite to stow away more items. Right across the room, by the window, is where one can find a study desk. The study desk has all the amenities where one needs to do some work. Next to the study desk is where a single-seater couch lies. Placed at an angle facing the TV, this is where one can relax while watching TV or simply read a book. The centrepiece of this area of the suite is the king bed. The bed is placed opposite the TV for guests to lie onto while watching TV. The sleep quality on the bed is excellent, with extremely comfortable linens, one can be ensured with a good night’s sleep. The hotel also provides a menu of pillows for one to choose from should the standard issued pillows does not fit one’s liking. This area of the suite is large with ample storage spaces, this part of the suite does not feel claustrophobic and the space in this part is rather generous.

King Bed in the bedroom
View from the bedroom

Living Room

Exiting the bedroom into the main part of the suite, after the powder room, is where one can find the lounge area. Decked out with a 2 seater couch and a couple of armchairs, this lounge area is where can relax and enjoy either the view from the floor to ceiling window behind the couches or watch a show on the 46″ LED TV.  Beside the couch, one can find a side table, where the hotel has placed a complementary place of tropical fruits and a couple of boxes of chocolates for guests to enjoy. In front of the couch is a coffee table. Placed opposite the couches is where one will find a cabinet with the TV on top of it. There is also a Nespresso Coffee machine on the same tabletop as the TV. Beneath the TV is where one can find a DVD player, which doubles up as radio. The entire suite was decked out in classical music from one of the radio stations to give guests a relaxing feel upon our entry to the suite. In the same cabinet, one can find a minibar well hidden from sight. There are a few drawers where glassware for one to enjoy drinks from the minibar.

Lounge Area
Lounge Area
Complimentary Chocolates
Huge TV

Dining Area

Further to the right (from the main door) of the lounge area is where the dining area is located. This is a large area, where one can entertain guests for in-room dining. The large round dining table, with 6 dining chairs allows one to just do that. The one thing good about this suite is the bedroom can be isolated from the general area, which allows one to entertain guests without compromising one’s privacy. In this area, one can enjoy the views of the nearby Suntec City shopping mall and a glimpse of the Kallang area. This is also where one can find a Chinese-themed cabinet with more storage space or simply for decoration. I would reckon the cabinet fits into the decor of the entire suite, despite being the only furniture with a  Chinese-theme. One on the corner of the suite, next to a door that allows the suite to be converted to a 2 Bedroom suite, is another desk area for one to do their work on without entering the bedroom.

Dinning area
Dining Table
More Artwork

Executive Lounge

Staying in the Executive Suite entitles its guests to access to the Executive Lounge. The lounge is a great place to wind down and relax, with refreshments available. The spacious lounge is bright and the floor to ceiling windows allow plenty of natural light to enter the lounge, making it more lively. There are a few good spots in the lounge. The one that I particularly like is that which faces the Marina Bay area. It looks into the bay area and the financial centre of Singapore. The only flaw with this view is it only offers a partial view of the bay area. Nonetheless, this is still a great spot to relax in. There is food available at certain times of the day. The evening cocktail is when one will find more food options put up for guests to grab a bite with.

Executive Lounge
Snacks on offer
Snacks on offer
View from the Executive Lounge
View from the Executive Lounge
View from the Executive Lounge


The service I received during my stay at Conrad this time round was impeccable. 4 outstanding staff that I have encountered during my say attested to the core principle of the hotel and what made Conrad a hotel worth coming back for. The first staff was Minh, the Assistant Front Office Manager. I arrived at the hotel and wanted to check-in at the lounge instead of the reception, I approached the concierge, where Minh happened to be there. She went all way to ensure that I was well-taken care of from the little non-intrusive gestures. I approached the front desk with the purpose of gaining access to the lounge, Minh escorted me all the way up to the 31st-floor lounge area. She even offered to lend a hand with my baggage, which I declined. She ensured that I knew where to go and that her colleague at the lounge knew my purpose of visiting them.

The next staff that displayed outstanding service standards is Michelle, the Lounge Manager. I did not realise her position in the hotel until the day of my checking out when she introduced herself. Michelle processed my check-in swiftly and not wanting to let me wait for longer then I should. Michelle also took the initiative to engage in a conversation. She also reassured me to call the lounge should I need any assistance. Close to the time of my checking out, I received a call in the suite. It was Michelle who called and inquired how my stay in the hotel has been thus far. She also took notice that I did not appear at the lounge and showed concern if I was alright. It seemed that she felt relieved to find out that I have probably missed her during my visit to the lounge. It is during this phone call that I realise she is the Lounge Manager.

My suite was kept in a tip-top condition by the hardworking background housekeeping staff. Theresa ensured that all the supplies were promptly topped up and the suite was maintained to the highest standard. From the way my suite was being maintained by Theresa during turn down in the evening and the makeup room the next day (despite my checking out at 6 pm on the same day), the suite was never in a shabby condition. Most hotels do not offer to make up room on the day of checking out, even if they do, they would make up the room with the bare minimum standard which seems to echo the room will still be made up after the guest has checked out. None of this attitude was portrayed by Theresa. It can be seen that on the day of checking out, the suite I was staying in was made up of the same condition as when I first checked in.

On the next day, I woke up rather close to the time where the breakfast service ends. I quickly freshen up myself and found that I have only 15 mins to go when I reached the restaurant by the pool for breakfast. I apologised to the staff there – Grace, who told me to take my time and don’t rush. Her reassurance cannot come in better timing. I was served coffee and egg and had a hearty breakfast. Despite being the last guest to enter the restaurant and despite the need to prepare the restaurant for lunch service, I was not even pressured by Grace or any of the other staff at the restaurant. Grace kept the food at where they were for guests and only cleared them when I was done eating.

The lounge staff was fantastic this time around when I stayed with Conrad, which is a stark difference from my last stay in Conrad. The staffs were warm and were seen in engaging with guests. The staffs will always look out for the seat with the best view every time I visited the lounge. In one particular instance, the lounge was full, the lounge staff housed me at the meeting room, which is isolated from the lounge. Despite the spatial distance, staff at the lounge popped by frequently to clear my plates and checked if my drinks needed topping up. I had a chance to chat with Siti, who was very knowledgeable in travels and hotel stays.


I had a very pleasant stay in Conrad this time round. The suite assigned had really great views and the sleep quality is excellent. The suite is large enough for one to host up to 5 other guests, and the very fact that the bedroom was segregated from the lounge and dining area makes hosting business meetings possible. The decor of the suite looks timeless and yet not tired. However as with my previous comments on this hotel, in terms of electronics, there is some room for improvement. The PowerPoint outlets seem limited and were positioned in inaccessible areas of the suite. The input to the TVs also needs upgrading to the HDMI port instead of the existing VGA port. In terms of service, the hotel staff truly understands what customer service is all about. The staff gave me a feeling that they are willing to go all way out to ensure customers are comfortable during their stay with Conrad. Conrad has the hit the right note in terms of both hardware and software with customers, coupled with the convenient location, Conrad is an ideal spot for both business and leisure travelers.

[Accommodation Review] – Conrad Centennial (Centennial Suite), Singapore (18 – 19 May 14)


Conrad is located next to the Millennia Walk Shopping Mall as well as the Suntec City Shopping Mall and a stone’s throw from the Marina Shopping Centre. The hotel is a great place to stay for those who prefer a convenient location with links to the subway stations and lots of shopping around. The subway station is accessible via Suntec City Shopping Mall.

The Suite

Living Room

I checked into the One bedroom Executive Premier Room, also known as the Centennial Suite. Once entering the suite, a small corridor decorated with sculptures by the walls leads guests into the living room. The first thing that caught my eyes is the study desk. Here is where one can find a couple of powerpoint outlets to charge their electronic gadgets. Making a turn to the right, one would find the living area of the suite. The chich living room is the home of a 2-seater couch decked in maroon colour, coupled with 2 single seater olive coloured armchairs. Behind the 2-seater couch is where one can find the floor to ceiling windows that peeks into Suntec City Shopping Mall. Right between the 2 armchairs is a coffee table and a side table, decked with welcome tropical fruits. There is also a small wall side table behind the armchair that is closer to the door to the bedroom.
Study desk by the main door
The living room of the suite
The living room of the suite
Welcome fruits and chocolate with their signature Conrad Bear, one for each guest staying in the suite
In front of the 2-seater couch is a large cabinet housing the entertainment system., The minibar and glasses are hidden on the right side of this cabinet. On top of the cabinet is a large 46″ LCD TV. The TV is controlled by an all-in-one remote controller that also controls the radio, the DVD player as well as PC connections. One can also find a Nespresso Coffee machine on the cabinet. The living area is a great place to hang out and laze around. There are extra blanket and pillows inside the wardrobe in the living room. This part of the suite feels rather cluttered as the living room is a tad too small to fit the amount of furniture. Having said that, one can still find space to move around the living room.
The entertainment system in the living room


Between the wall side table and the TV cabinet is a door leading into the bedroom of the suite. Here is where one would be ushered into slightly more space. Upon entering the bedroom, a 3-drawer dressing table greets guests. Next to the dresser is a single-seater armchair, placed in front of the floor to ceiling windows in the bedroom. The centrepiece of the bedroom is a king-sized bed. The firm mattress provided me with a great night’s sleep. The hotel also provides a menu of pillows for guests to choose from for a night of excellent night sleep.
Comfortable king bed in the bedroom
There is a TV cabinet in the bedroom, which is placed in an awkward position. The placement of this cabinet does not allow guests to watch the TV properly. Next to the TV cabinet is the wardrobe. The wardrobe is rather modest in size, however, the presence of the dresser ensured ample space for guests to unpack their clothing into.
TV in the bedroom
TV and wardrobe in the bedroom


Between the bed and the wardrobe is a door that opens up into a large marble decked bathroom. Most of the amenities can be found in the sink area. There is ample space for one to place their toiletries and cosmetics onto. The hotel provided 3 brands of bathing amenities for guests to choose from. I prefer Shanghai Tang, which is available only upon request. Opposite the door to the bathroom is a large bathtub. Conrad Hotel also provides bath salt, which is topped up daily by the housekeeping staff. There is also a rubber ducky provided for guests to play with while soaking in the luxurious feel bathtub. Next to the bathtub is a walk-in shower, which is very spacious and comes with a massaging showerhead. The toilet bowl is found in a separate room within the bathroom, next to the walk-in shower.
Bathtub and walk-in shower in the bathroom
Sink area
Bathing amenities
Bathing amenities
Bathing amenities
Sink area
The suite is very comfortable and is the right size for a party of 2. However, the suite is not without its flaws. The PowerPoint, other than the one on the study desks, are positioned in rather odd places in the suite. Heavy users of electronic gadgets have to plan a charging schedule to be able to continue using them. There are no powerpoints in the bedroom, other than that used for to power lamps and TV.  There are also no external HDMI connections other than that found on the back of the TVs. The only outdated VGA port is found on the TV cabinet in the living room.

Executive Lounge

Guests staying in the Centennial Suite are entitled to access to the Executive Lounge located on the 31st floor of the hotel. The lounge has a strict dress code of smart casual for guests to abide by. There are limit seats in the lounge, however, Conrad Hotel opens up the library and the meeting room to cope with the guest volume when needed. The lounge serves afternoon tea and evening cocktails daily. The lounge is open for guests to pop by and enjoy complimentary beverages and snacks outside the afternoon tea and evening cocktail timings.
View from the Executive lounge
Executive Lounge
Food area in the lounge
Afternoon tea
View of the Executive Lounge
View from the lounge


The service standard seems to vary during my stay at Conrad Centennial Singapore. Guests staying in the Executive Premier Suite can opt to check-in at the Executive Lounge. Check-in was a breeze and I was promptly served by the professional staff during check-in. The hotel website stated late check out is available to 6 pm. When I checked with the staff, I was told that late check-out can only be extended to 2 pm. Upon checking with the staff, on the 6 pm as stated in the hotel’s website, she reluctantly mentioned that she will get back to me. However, a good 8 hours passed and my late check-out request seem to turn to deaf ears. I resorted to checking with the reception on the ground floor and was promptly granted late check-out at 6 pm.

As I was celebrating my birthday during my stay at Conrad Singapore, the treatment for my birthday seemed underwhelmed, a stark contrast to what I had read on TripAdvisor. There weren’t special greetings during check-in, despite my friend highlighted the purpose of our stay weeks before arrival at the hotel. The hotel provided a very small birthday cake, which is only good for one person.

Very small cake

The staff at the Terrace Cafe does not seem too interested in building a relationship with guests. I have been to the cafe 3 times, none of the staffs bothered to greet me despite appearing doing nothing. They also appear to be disinterested in assisting my choices for food. I am sure that the staffs saw me when I was in the cafe, and all the times I was met with cold shoulders.

My initial impression of the staffs at the Executive Lounge was negative. During my first few visits to the lounge, none of the staffs offered to help me and my friend in getting a seat. These staffs did not even approached us to take orders for our drinks. We had to help ourselves and figure out where the drinks are located in the lounge. All these while, the lounge was not crowded at all. During afternoon tea and evening cocktails, our table was overflow with plates and none of the staffs bothered to clear our table. We had to signal to the staffs to make space for us on our table. Staffs at the lounge are seen standing around like statues or chatting among themselves.

There are some staffs that made a difference during my stay at Conrad Centennial Singapore. We met a housekeeping staff, Mdm Goh who was friendly and ensured the supplies in our suite is sufficiently topped up. We were pleasantly surprised that she offered to make up our suite on the day of our check out, which most hotels do not even offer. Mdm Goh never failed to greet us with a smile and checked if our supplies are sufficient in the suite for our usage. She also never fails to check if we are sufficiently comfortable during our stay whenever we bumped into Mdm Goh. There are also a few staffs in the Executive Lounge that also make a difference. Stacia, with her bubbly personality, jumped into action and quickly offered us drinks during one of our visits to the lounge. She constantly popped by our table to see if there are empty plates on our tables and promptly clears them. At the sight of our drinks are finishing, Stacia would appear to offer us more drinks. Another staff from the lounge, Christine, was fun to chat with. She was knowledgeable on the hotel and shared with us the numerous art pieces in the hotel. During our check out, Christine even sent us off from the 31st floor to the ground floor.


Conrad Centennial Singapore is well appointed in terms of its location. The suite was comfortable and I had excellent sleep quality. The suite despite being chic, seem outdated in the gadgets. The service I have experienced is mixed and seem to be dependent on which staff we met in the hotel.