[Accommodation Review] – Royal Caribbean – Spectrum of the Seas (Ultimate Family Suite #15156), Shanghai (Baoshan) (10 – 14 May 25)

This is my second sailing on the Spectrum of the Seas. I first sailed on this ship in 2023, when she was based in Singapore as her home port. This review focuses on the room I stayed in for this sailing and the perks that came with the Suite.

Check-in at Wusongkou International Cruise Port

Our check-in experience, as a Star Class passenger, was nothing short of amazing. Star and Sky Class have a dedicated check-in area in Wusongkou International Cruise Port. Star Class passengers would check in at the T1 VIP Lounge, located at the far end of the terminal, where everyone alights and completes their check-in in front of the terminal building. There is a manned counter in front of the T1 VIP Lounge entrance, with a blue carpet and huge banners with ‘Sky’ and ‘Star Class’ on each side. Upon confirming our reservation details, the friendly staff quickly took over our luggage and attached the “Star Class” tag to it. We will not see our luggage until we are in our suite. We were then invited into the terminal building, where another staff member offered us a seat and refreshments while she efficiently completed our check-in. Two other staff members, one processing each of our documents, and before we could finish our doughnuts, our check-in was completed. The staff then escorted us to an escalator leading to the security and immigration. After immigration, we met our Royal Genie, who took our passports and escorted us past the other passengers trying to board the ship, into an empty line where we were expedited to board.

The Ship

Spectrum of the Seas is one of the larger cruise ship owned by Royal Caribbean. This ship was specifically built for the Chinese market, which explains the Panda statues outside Seaplex on Deck 15, as well as Chinese restaurants such as Hotpot and Sichuan Red. With a total of 16 decks of activities and accommodations, Spectrum of the Seas has a total of 2,137 cabins, spread across decks 3 to 16. Apart from the 2-storey-high Main Dining Room and a myriad of speciality dining options, the former Silver and Gold dining has been renamed Star|Sky|Sea Dining, catering to suite guests. Spectrum of the Seas is equipped with a FlowRider surf simulator, a rock-climbing wall, an iFly skydiving simulator, swimming pools, a Spa and Fitness Centre, a theatre, a casino and an iconic Northstar observation capsule.

Spectrum of the Seas ship map

The Ultimate Family Suite

The one-of-a-kind Ultimate Family Suite is the largest and the highest category suite onboard the Specture of the Seas, which comes with Star Class perks. The Ultimate Family Suite has an expansive floor area of 257㎡ interior living spaces across two decks and almost 20㎡ balcony spaces. The suite comprises a living room, an entertainment room, 3½ bedrooms, and 3½ bathrooms.

We stayed in the only Ultimate Family Suite, the largest suite onboard Spectrum of the Seas

Lower Deck

Besides the living room, the Lower Floor in the Ultimate Family Suite houses two bedrooms, an entertainment room, a powder room, and a dining area. The balcony is also accessible via the rooms on the lower deck.

Partial View of the lower deck of the Ultimate Family Suite

Entryway

We got a sense of cheerfulness and a Chinese vibe from the entryway, which is evident in the bright red colour used here. Red represents auspiciousness and cheerfulness in the Chinese culture, which is incorporated into parts of the suite. The entryway’s walls are painted a bright red, complemented by a red carpet and red dripping lighting. From the entryway, we got a glimpse of the living room and the piano staircase that leads to the upper deck of the suite.

Dining Area

The first area after the entryway is the main dining area in the Ultimate Family Suite. Continuing with the auspicious theme, the red seen in the entryway extends to the furniture in the dining area. The dining area is furnished with a large glass-top round dining table topped with a bright red centre and velvet dining chairs. The auspicious theme is further enhanced by the artwork that resembles gold coins dangling from the lighting in the dining area. Despite the suite being able to accommodate up to 10 passengers, the dining table is only furnished with six dining chairs.

Living Room

While the entryway and the dining area are decorated with the auspicious theme, the decor in the living room takes a departure from the red theme. Instead, this area exudes a sense of fun, with its bright colour theme and numerous entertainment options for the young and the young at heart. The right side of the living room, adjacent to the staircase wall, features a LEGO wall for the young ones to explore their imagination while building their LEGO creations on the wall. We also found an air hockey table next to the LEGO wall. One cannot miss the bright orange slide located next to the floor-to-ceiling window, from which occupants of the suite can slide down to the lower deck.

Occupying the left side of the living room is the lounging area, furnished with a grey fabric three-seater sofa that can be converted into a queen bed, two bright yellow beanbag-like armchairs, and a small round coffee table. This is where suite occupants enjoy movies and shows from the flatscreen TV mounted on the wall. As a Star Class passenger, all paid movies are made complimentary to the suite guests. I like the design of the feature wall on which the TV is mounted. Instead of the usual plan wall, the suite designers incorporated a wavy pattern on the feature wall, reinforcing the fun theme on what would otherwise be a monotonous wall. In addition to the channels, Royal Caribbean equips the TV area of the Ultimate Family Suite with three gaming consoles: a PlayStation, an Xbox, and a Nintendo Switch.

Powder Room

Housed in the curved wall next to the dining area is the powder room. The amount of space allocated to the powder room is rather huge, and fitting only a toilet and a sink makes the powder room look empty. Having said that, considering the Ultimate Family Suite is designed for 10 passengers, having a powder room here provides its occupants with an additional bathroom.

Entertainment Room

Moving further into the Ultimate Family Suite, the entertainment room is designed next to the powder room. Decked in bright red and white colours, the entertainment room functions as a movie theatre with its curtains closed, with seats arranged in a cinema-like setting in rows of two. To enhance the movie-going experience, Royal Caribbean installed a popcorn machine and stocked the small fridge located in the cabinet at the back of the entertainment room with sodas. The entertainment room also has karaoke functions (this is why I termed this room the entertainment room), a favourite pastime of Asian cruisers.

Bedroom 1

The first bedroom we encounter in the Ultimate Family Suite is situated directly across from the entertainment room. This bedroom has a square layout and is the smaller of the two bedrooms in the lower deck of the suite. There is ample storage space and even a small living area in Bedroom 1. This bedroom is fitted with two double-panelled wardrobes at the entrance to the room, opposite the bathroom that provides generous clothing storage space for passengers. Further into the room, and mounted onto the wall next to the wardrobe, is the TV. Rather than holding the TV, the TV console serves more as a storage space. A small desk sits in the corner next to the TV console. I thought calling this a vanity table was a bit of a stretch, as only one small mirror fitted on this table.

A large king bed is positioned against the wall, facing the TV, in the bedroom. The blue velvet headboard constantly reminded us that we are onboard a cruise ship and not a hotel on land. I briefly tested the mattress on this bed and found it to be firm. I can imagine that sleeping on this bed would make one feel refreshed. Two small single-drawer bedside tables were furnished on both sides of the bed, and power points were fitted on the wall to allow passengers in this bedroom to charge their mobile devices overnight. A small chest of drawers occupies the space between the king bed and the exit to the balcony. This chest of drawers, with its five-drawer storage space and cabinet, allows passengers sleeping in Bedroom 1 to store their small items neatly. Sharing the space with the chest of drawers are two lime-green-coloured armchairs, with a small coffee table in between. Placed in front of the exit to the balcony, these chairs not only provide passengers with a place to sit, but also allow them to enjoy the outdoors without being outdoors.

Bathroom 1

The bathroom in Bedroom 1 sits next to the room’s entrance and is the smallest of the three bathrooms in the suite. We could see the entire bathroom from its entrance. The sink located next to the entrance provides sufficient space for guests to store their toiletries. Like the other cruises we have been on, Royal Caribbean does not provide dental kits or shavers for its passengers. The only bathroom amenity we found at the sink was cotton pads and body lotion. The toilet is between the sink and the walk-in shower. The walk-in shower is only fitted with a regular shower head, where we found the upgraded (MALIN+GOETZ) shower amenities.

Master Bedroom

The entrance to the master bedroom is located next to the TV in the entertainment room and is the larger of the two bedrooms on the lower deck, as well as the largest bedroom in the Ultimate Family Suite. The Master Bedroom has a longer but slightly narrower layout. Right by the entrance of the Master Bedroom is a chest of drawers, identical to that in Bedroom 1 next door, which gave passengers staying in this bedroom a place to stow their belongings out of sight. However, instead of ornaments, Royal Caribbean equips this cabinet with a Lavazza coffee machine and some mugs. Further into the Master Bedroom, we found the same TV console we saw in Bedroom 1 here. Like Bedroom 1, the TV is mounted on the wall facing the king bed, allowing passengers to enjoy shows while lying in comfort. Like Bedroom 1, a small vanity table sits at the corner of the room, next to the window.

The bed in the Master Bedroom is identical to that in Bedroom 1. The only difference is that the king bed here is positioned next to the exit to the balcony, allowing passengers to catch a glimpse of the sea while lying in bed. The two bedside tables here are identical to those in Bedroom 1, with power outlets fitted onto the wall for passengers to charge their mobile devices. Unlike Bedroom 1, armchairs in the Master Bedroom are furnished in the middle of the room. These blue velvet armchairs provided passengers with a space to sit and sip coffee from the coffee machine located on the chest of drawers opposite them. The wardrobe in the Master Bedroom is fitted on the left of the entrance to the bedroom, opposite the bathroom. There is ample storage space in these two double-panel wardrobes. We also found another in-room safe on top of the drawers in one of the wardrobes. I like how Royal Caribbean has provided ample hangers in each of these wardrobes, enabling passengers to hang all their clothing.

Master Bathroom

The bathroom in the Master Bedroom occupies the space to the left of the room’s entrance, opposite the wardrobe. Similar to the bathroom in Bedroom 1, this elongated bathroom houses the toilet, sink and walk-in shower. The sink features a generous countertop space for guests to place their toiletries and other personal items. Like in Bedroom 1, we did not find any bathroom amenities other than cotton pads and body lotion. The walk-in shower, fitted with only a regular shower head, sits beside the sink. Despite the bathroom’s narrower layout, I found the space in the walk-in shower to be rather generous. The walk-in shower here also has the upgraded (MALIN+GOETZ) shower amenities. The toilet sits on the other end of the bathroom, on the left side of the sink.

Balcony

The balcony in the Ultimate Family Loft Suite is the largest onboard the Spectrum of the Seas and runs across the entire length of the suite. This balcony space is not just a place for passengers to get some fresh air; it is also a space for suite passengers to hang out and enjoy the outdoors. The balcony is furnished with a small dining table for four, allowing passengers to enjoy meals with a stunning view of the sea. The other corner of the balcony, under the shelter, is where passengers can relax and enjoy the sea breeze on the outdoor sofa or the armchairs. There is even a hanging chair at the corner of the balcony for passengers to sway with the gentle waves. In addition to the outdoor furniture, the Ultimate Family Suite features a large jacuzzi tub on its balcony, allowing families to soak in the sea breeze.

Upper Deck

Compared to the lower deck, the upper deck of the Ultimate Family Suite primarily serves as a sleeping area. It comprises only a bedroom, an antechamber, and a massive master bathroom. The main feature of the Ultimate Family Suite is the slide within the suite. The first thing we spot on the upper deck is the hole that enabled us to slide down to the lower level.

The upper deck of the Ultimate Family Suite

Antechamber

An antechamber sits beside the staircase, a small area just before the bedroom on the upper deck of the suite. At the time of our sailing, the antechamber was configured into a bedroom with a bunk bed set-up (hence the ½ bedroom in the Ultimate Family Suite). Blackout curtains are installed here to block out the light for better night sleep. We also found a single and a double panel wardrobe at the back of the bunk beds for occupants of this half-bedroom to store their clothing. Though not as large as the wardrobes we saw in the two bedrooms in the lower deck, I reckon there is sufficient storage space in these wardrobes. A drop-down TV is installed in the antechamber, providing the same entertainment as any of the bedrooms in the suite.

Bedroom 3

Bedroom 3 is the main bedroom on the upper deck, decked in bright and cheerful colours that lift one’s spirit the moment one enters the room. This bedroom has a lot of natural lighting as one side of the wall is fitted with glass panels. The presence of this glass wall treats the occupants of this room to an expansive view of the sea. However, as the king bed faces the TV mounted on the wall, only one passenger sleeping in this room can get a sea view from the bed. Blackout curtains are installed at the glass panel wall for better sleep at night. There are two entrances to Bedroom 3, one via the wooden door from the antechamber and another via the glass door from the upper deck walkway. In the centre of Bedroom 3 sits a light grey fabric-framed king bed, which is extremely comfortable to sleep on, enhanced with the foam pillows that our Royal Genie had organised for us prior to our boarding. In addition to providing us with ample space to charge our mobile devices overnight, the two bedside tables also offered space to store smaller items in the two drawers fitted here.

In terms of wardrobe space, Bedroom 3 is furnished with two wardrobes, one by the wooden door and the other next to the bedside table. Like those on the lower deck, these wardrobes provided us with ample space to unpack our luggage fully. The three-tiered drawers inside the wardrobe further enhance storage. Opposite the king bed sits a grey cushioned TV console that increases the storage capacity in Bedroom 3. Like the other bedrooms, the TV is mounted on the feature wall in the bedroom, providing entertainment while lying in bed. A small vanity desk is tucked into a corner of the bedroom beside the glass wall.

Upper Deck Bathroom

Unlike the bedrooms on the lower deck, where the bathroom is inside the bedroom, the bathroom on the upper deck is outside Bedroom 3. This is the biggest bathroom in the suite and, in fact, the biggest on the entire ship. The bathroom on the upper deck looks bright and airy thanks to the white tiles, the white lighting, and the floor-to-ceiling windows. The dual sinks, fitted by the wall, stretch from the entrance to the toilet cubicle. There is plenty of storage space on the sink countertop due to the relatively small dual sinks on top of the countertop. There is more storage space in the cabinets at the marble sink countertop, where towels are mainly placed. Like the other two bathrooms we saw on the lower deck, the only bathroom amenities we found here were cotton pads and body lotion. Royal Caribbean does not provide the standard bathroom amenities, such as toothbrushes and razors. The toilet is housed in a small cubicle at the end of the sink countertop.

The highlight of this bathroom, other than the incredible amount of space, is the bathtub. Granted, this bathtub does not have a jacuzzi function, but the placement in front of the window allows one to relax in the tub with a sea view. It is thoughtful that Royal Caribbean installed a frosted window feature, which can be activated with the flick of a switch to enhance privacy for occupants of this bathroom. Another highlight in this bathroom is the spacious walk-in shower. On top of a regular shower head, the walk-in shower is fitted with a rain shower and five octopus tentacle-like body jets. The only flaw in this walk-in shower is the lack of a ledge for us to place our toiletries. However, this can be easily resolved by unfolding the chair in the walk-in shower. Like the bathroom on the lower decks, Royal Caribbean also provides the upgraded (MALIN+GOETZ) shower amenities in this walk-in shower.

The Perks

Royal Caribbean offers three class tiers for guests booked into suites onboard: Sea Class, Sky Class, and Star Class. These suite classes offer passengers additional perks compared to Balcony, Ocean View, and Interior cabins. Our Ultimate Family Suite, being the largest suite onboard Spectrum of the Seas, naturally comes with the highest Royal Suite Class—Star Class, which is packed with numerous perks.

Perks that came with the various classes of suites onboard (Source: http://www.royalcaribbean.com)

Our Royal Genie

The greatest perk of the Star Class is access to the Royal Genie, a personal butler who takes care of everything we want onboard, from making reservations for dining, shows, and activities to attending to our requests regarding the configuration and beverages we want to stock in our suite. Prior to our sailing, we received email communication from two groups of Royal Genie. About one month before sailing, we received an email from the corporate royal genie, who sent us a survey regarding our preferences for drinks and activities. About four days before sailing, we received an email from James, our Royal Genie onboard, who helped us plan activities and provided very detailed instructions for boarding, as well as recommendations on how to spend our time onboard. During boarding day, James received us at the port after immigration control. With James around, boarding the ship was a breeze; we were being led to bypass the long lines and head directly onto the ship without having to stand in line. It took us only 15 minutes from meeting James at the pier to sitting in the Star & Sky dining room enjoying our lunch, including attending the muster drill. After lunch, James escorted us to our Ultimate Family Suite and had a lot of snacks and finger food set up to welcome us. He even took the liberty of arranging for a birthday cake for me. James took the liberty of planning our daily activities, made the necessary bookings at restaurants and activities, and was present at every venue onboard to ensure we were well cared for by his colleagues.

We felt protected by James, having him around, who always took us to our venues using the shortest route. James was around when we went on the iFly, helping us take pictures and videos for memory. When it comes to seat reservations at the Royal Theatre or 270 for shows, James always snags the best seats in the house for us to enjoy the performances. He even went above and beyond to get us drinks and snacks for the shows. James would always communicate our dietary restrictions to his speciality restaurant colleagues before we could utter a word. During our sea port day, James got us off the ship before everyone else so we could enjoy more time in Fukuoka. Having a Royal Genie like James around certainly makes the cruise experience more enjoyable.

Star & Sky Dining

One of the perks of the Star Class tier is access to the Star & Sky Dining reserved for passengers sailing in Star and Sky class cabins. The Star & Sky dining is located on Deck 16 forward, just behind the Balcony. We were ushered to the Star & Sky Dining on embarkation day by our Royal Genie to grab a bite. This is the time we appreciated the tranquillity the restaurant offers, where only ⅓ of the restaurant was occupied. The food was of high quality and came in large portions; we were already full by the time we reached dessert. Our server encouraged us to return to Star & Sky Dining for dinner, where the menu is exclusively prepared for the restaurant. Unfortunately, our schedule for the rest of the cruise was filled with lunch and dinner reservations in speciality restaurants that we did not have spare stomach space to return to Star & Sky Dining for dinner. Having said that, we had our breakfast mostly delivered from Star & Sky Dining to our suite. Except for disembarkation day, when we returned to Star & Sky Dining for breakfast and to bid our server farewell.

The Balcony

On the other Quantum Class ships, the Suite Sun Deck is an exclusive space reserved for passengers in the Sky and Star Classes and Pinnacle members. But onboard Spectrum of the Seas, there is The Balcony, an outdoor space reserved for these passengers. Located on the forward part of the ship on Deck 16, just above the bridge, The Balcony allows eligible members to chill out in this outdoor space. Unlike the Suite Sun Deck, which is designed for passengers to sunbathe, The Balcony is configured for chilling out with the outdoor sofas furnished in this area. We were able to capture an expansive view of the sea from above the bridge at The Balcony. Unfortunately, we only came here once during embarkation to take a look.

Speciality Dining

Eat and drink till you drop is what we experienced as a Star Class passenger onboard Spectrum of the Seas. One of the perks of being a Star Class passenger is almost complimentary in the paid speciality restaurants. We tried most of these paid restaurants during this sailing. Although most restaurants are covered under our Star Class perk, there are a couple of speciality dining options, such as the Chef’s Table and Teppanyaki, which attract an additional fee of USD 50 per person for the Chef’s Table and USD 15 per person for Teppanyaki. Throughout our time onboard, we tried Jamie’s Italian, Sichuan Red, Chops Grille, Izumi, Wonderland and Teppanyaki. I had high expectations of Wonderland, but the experience fell short. The food was great and the service was excellent, but the dining experience wasn’t as mind-blowing as what I had seen on YouTube. Of these speciality restaurants, we thought Chops Grille and Sichuan Red were worth paying the extra to dine in. We found the food in these restaurants to be tastier and enjoyed the dining experience more than in other restaurants. Not that the others are bad, we just felt the food in these two restaurants won us over.

Complimentary Minibar and Deluxe Beverage Package

We arrived in our suite to find a fully stocked minibar, complete with sodas and beers of our preference, which is one of the perks of staying in a Star Class suite. We even spotted a bottle of Moët & Chandon champagne waiting for us in the living room, along with the soda. All the fridges in the suite, including the one in the entertainment room, were stocked with a variety of drinks, ranging from sodas to still and sparkling water. Royal Caribbean stocked our suite with Evian still water and Pellegrino sparkling water, in addition to the more generic local branded still water. There is so much to drink outside the suite that we did not even finish the drinks our Royal Genie had prepared. One thing to note is that only the still and sparkling water were replenished daily, not the sodas. However, that did not bother us, as one of the perks of being a Star Class passenger is the complimentary deluxe beverage package, which allows us to grab any drinks (alcoholic and non-alcoholic) that would normally be chargeable from the many bars dotted around the ship. We could even grab Starbucks coffee, Häagen-Dazs ice cream and even bubble tea from the many cafes onboard. To further take advantage of the beverage package, we visited the Bionic Bar daily for at least three drinks.

Onboard Activities

Laser tag, iFly, and NorthStar are the paid activities (costing between USD 30 and USD 50 per session) made available to us at no charge as a Star Class perk. Our Royal Genie has arranged these activities for us, and all we need to do is show up at the specified time to enjoy them. NorthStar is a capsule fixed to a crane that launches us about 90m from the ship. From the highest point, we could get a great view of the sea and the ship below us. This is a great experience, especially for those who have never tried it. The iFly is a skydiver simulator, essentially a wind tunnel that simulates skydiving, allowing us to float weightlessly in the air. Our Royal Genie even arranged two iFly sessions on different sea days for us to enjoy the ride. Unfortunately, our laser tag session had to be cancelled due to a lack of sign-ups.

Priority Queues

As a Star Class passenger, we have reserved queues for some of the activities onboard. We were only interested in playing on the bumper cars and only used the priority queue for the ride. For bumper cars, there is a small section cordoned off with seats for Star Class passengers to rest while waiting for our turn at the bumper cars. We usually didn’t have to wait for too long and were given priority to enter the rink. Due to this priority queue, we were able to ride the bumper car several times in a single session, which we thoroughly enjoyed.

Laundry and Pressing Services

Being a Star Class passenger, we also got complimentary same-day laundry and pressing services. We just had to leave our clothing in one of the laundry bags found in the wardrobe in our suite by 11 am, and our cabin attendants would pass them to the laundry department. Our clothes were already delivered clean and pressed by 6 pm on the same evening.

VOOM Internet Services

Being able to stay connected out at sea is important in this day and age. Royal Caribbean offers Starlink internet to all guests onboard at a fee. Depending on the length of the sailing and whether a discounted rate is available (which can occur from time to time on Royal Caribbean’s website), internet charges can add up. Royal Caribbean offers complimentary internet for one device per passenger booked into Sky and Star Class suites. The internet speed onboard is quite fast and reliable, and we rarely encounter any internet blind spots in our suite or throughout the ship.

Expedited Boarding and Departure

Passengers sailing with Royal Caribbean are required to select a boarding time slot when checking in online, which I thought was great as it disperses the crowd. The cruise company will only allow passengers to board at their selected time slot. As part of the Star Class privilege, we were not confined to a particular boarding time slot. Since we had a separate check-in area, we could simply show up at any time and check in. Similarly, we were also accorded priority departure during disembarkation day, which meant that we did not have to queue up the night before for a disembarkation time slot. We also did not have to stand in line with other passengers at a time slot to disembark the ship. Our Royal Genie escorted us off the ship, skipping all the queues during disembarkation day.

Service On Board

The service we got from the other crews on Spectrum of the Seas were also amazing. It is a stark difference from our first experience on the ship, when she home-ported in Singapore. Most of the crew were welcoming and had the biggest smiles on their face, ready to render any assistance to us (we are not sure if it is the Star Class band we had on our wrist). The servers in the speciality restaurants were very welcoming and took the time to go through the menu with us, recommending their personal favourites. They were always very cheerful and certainly brought joy to our dining experience. Our cabin stewards, Denoi and Herry, were amazing. They were warm, friendly and sincere and would always strike up a conversation whenever we bumped into them along the corridor. They would always keep our cabin clean daily, and we would always return to the suite in the same condition we found it in when we first boarded. During a conversation, we mentioned how we liked the Indonesian instant noodles. Denoi and Herry left us some of theirs, which they had brought from home, as a very nice gesture. Denoi and Herry always greet us with the warmest smile whenever we bump into them along the corridor.

Walking into the Star & Sky Dining is like returning home, where the staff at the door greeted us with the biggest smiles and remembered our preferences, despite having met us only once. They would strike up a conversation, asking where we were from and our food preferences. Nothing seemed too small for them to fulfil, and they always did their job with the utmost professionalism. On both occasions we visited the Star & Sky Dining, we were served by Mark, a great conversationalist who provided us with a very good introduction to the menu. We enjoyed both visits to the Star & Sky Dining. We were fortunate to have met iFLY instructors Jessica and Chen Li. They were very encouraging and made us feel safe during the flying session. They even gave everyone a pat on the back for doing iFLY.

Overall

We had a wonderful time onboard the Spectrum of the Seas. We enjoyed the ample space in the Ultimate Family Suite and the numerous facilities it offered. The sleep quality on the bed in the suite was excellent, leaving us feeling refreshed every morning. We enjoyed the many perks that come with the Star Class. We felt very well taken care of by our Royal Genie, James, who took the time to plan our activities onboard and made all the reservations in the speciality restaurants. The other ship crew we met onboard were welcoming and friendly, and also contributed to our enjoyment of the cruise.

[Accommodation Review] – Royal Caribbean – Anthem of the Seas (Grand Suite 1-Bedroom #12646), Singapore (28 Nov – 2 Dec 24)

Anthem of the Seas seen from the North Star Observation Capsule

This is my third sailing onboard Royal Caribbean ships from Singapore. I sailed with Mariner of the Seas years ago before her refit in 2018 and Spectrum of the Sea in 2023. This review focuses on the room I stayed for this sailing and the perks that came with the Suite.

Check-in at Marina Bay Cruise Centre

Royal Caribbean has one of the most organised check-in at the cruise centre. Passengers are required to book their boarding time slot at the time we check-in (opens about 2 weeks before the cruise date) and will only be allowed into the cruise terminal building at the specific time slot we picked. Passengers staying in suites with at least Sky Class and above status can check in anytime. Royal Caribbean set up four lines to cater to the respective groups of passengers checking in at Marina Bay Cruise Centre. The bulk of the check-in foyer at the cruise centre caters to passengers cruising in the Balcony, Ocean View and Interior cabins. There are three additional queues to the right of the cruise centre building, one for passengers who purchased “The Key” VIP programme, another dedicated to passengers assigned Sea and Sky Class (essentially those who are sailing in Junior Suites and Grand Suites and above), and yet another for passengers who are sailing in the top of the range Star Class Suites and Pinnacle members. As we have secured the earliest slot, there is no one in the Sea and Sky Class queue at the time of our arrival.

The Ship

Anthem of the Seas is the second Quantum Class ship to call into Singapore after Spectrum of the Sea moved its home port from Singapore to Shanghai. Unfortunately, Anthem of the Seas only calls into Singapore seasonally, with its last sailing out of Singapore on 13 Apr 25 before repositioning to Seattle. Despite being a sister ship to Spectrum of the Seas with similar facilities, Anthem of the Seas’ 2090 cabins over the 16 decks is about 50 cabins less than Spectrum of the Seas. Besides the number of cabins, Anthem of the Seas restaurants are slightly different. We found more Western restaurants onboard. While there are the Silver and Gold dining onboard Spectrum, Anthem of the Seas has the Coastal Kitchen for suite guests. In place of one single Main Dining Room onboard Spectrum of the Seas, four dining rooms are spread out over decks three and four on Anthem of the Seas, namely Silk and American Icon Grill on deck four and Chic and the Grande on deck three. In terms of facilities, Anthem of the Seas has the same facilities as Spectrum of the Seas with a FlowRider surf simulator, rock-climbing wall, an iFly skydiving simulator, swimming pools, a Spa and Fitness Center, a theatre, a casino and an iconic Northstar observation capsule. This 4-night cruise that we booked sailed round trip from Singapore to Penang and Phuket.

Anthem of the Seas anchoring off Patong Beach in Phuket

The Grand Suite 1-Bedroom

The Grand Suite onboard the Anthem of the Seas is one category higher than the entry-level Junior Suite and is the entry-level suite to Sky Class perks. There are two configurations for the Grand Suite onboard Anthem of the Seas: the 1-bedroom and the 2-bedroom. We stayed in the Grand Suite 1-bedroom, with a total floor area of 32㎡ interior living spaces and an average of 10㎡ balcony spaces (although our balcony is slightly bigger than the standard Grand Suite balconies) with a distinct living room, bedroom and bathrooms.

Entryway

A small entryway at the entrance to the Grand Suite 1-bedroom gave us a good view of the suite’s layout and decor. From this entryway, we could feel the relaxing vibe of the suite with the use of earthy brown-coloured tones from the fixtures to the carpeting to the warm lighting throughout the suite. The entryway also gave us a good view of the living room, which took up half the space of the Grand Suite 1-bedroom. A door at the entryway that was the secondary entrance to the bathroom gave us the convenience of access to the bathroom, while the large two-door cabinet provided us additional space to store our clothing. The inclusion of this cabinet caters to situations where this Grand Suite is occupied by four passengers (where the sofa in the living room can be converted into a double bed). Since only two of us occupy the Grand Suite, we welcome the additional wardrobe space.

Living Room

The living room of the Grand Suite 1-Bedroom

The living room of the Grand Suite 1-bedroom lies a few steps from the entryway. Despite the narrow and elongated design of the living room, we felt there was sufficient space here for us to chill, enjoy the shows on the TV or simply snack away while enjoying the slow roll of the ship. A cabinet sits at the beginning of the living room next to the entryway. Half of this cabinet houses a mini fridge, while a set of three drawers takes up the other half of the cabinet, increasing the storage space available to us. Across this cabinet sits one of the two vanity tables in the Grand Suite. Rather than functioning as a vanity area, I reckon Royal Caribbean intended this table to function more as a mini bar area due to the power outlets required for the coffee machine and kettle. One of the perks of staying in a suite was the inclusion of a Lavazza coffee machine instead of some instant coffee. When this space is being freed up, I thought it would be great as a work desk, as it came furnished with a cream-coloured chair, three power outlets, and two USB-A charging ports, which are capable of keeping our lifestyle devices juiced up. We also found additional storage in the open shelving at this work desk, designed into the false wall that houses the flatscreen TV.

A large light brown 3-seater sofa occupies the bulk of the space in the living room. The soft cushioning on the sofa provided much comfort while watching TV mounted onto the false wall separating the living room from the bedroom. Speaking of the false wall, I like how Royal Caribbean fit some shelving space below the TV, giving us more space to store our stuff. A glass-top coffee table is furnished between the false wall and the sofa. With this coffee table, I found the space for us to move around in the living room somewhat a little tight, as there is only sufficient space for one occupant of the Grand Suite to move around at any time. At the end of the sofa is a small round table, which doubles as a bedside table should the sofa be converted into a bed. My brother-in-law slept on the sofa bed in his cabin and commented the bed was a tad hard. At the end of the living room, next to the floor-to-ceiling glass window, is an armchair, which I found to be a perfect spot to relax while watching the seascape across the balcony.

Bedroom

The bedroom in the Grand Suite

The earthy theme of the Grand Suite 1-Bedroom flowed through the living room and was more pronounced in the bedroom. The use of dark brown wooden furnishing enveloping around the headboard and the cushioned headboard wrapped in beige fabric gave the bedroom a cosy vibe. Instead of a door, a thick blackout curtain separates the bedroom and the living room. From the living room, the king bed Is the first item we saw in the bedroom. The thick mattress on the bed on top of a tall bed frame enhances the sleep quality (plus maybe the ship’s motion at sea), but the pillows were too soft for my liking. The ship does have a limited pillow menu, available on request from our cabin steward. The space under the bed gave us sufficient space to put away our luggage after unpacking. A couple of bedside tables fitted into the cabin’s bulkhead gave us sufficient space to place our lifestyle devices, and the two drawers at the bedside tables gave us additional space to stow our stuff. However, only the table near the balcony was installed with a European power outlet, while the table near the bathroom has a telephone. The elegantly designed bedside lamps provide some illumination at night and enhance the cosy vibe in the bedroom. I like how these lamps were fixed onto the bulkhead of the cabin, which frees up the space at the bedside table. A smaller TV is mounted onto the wall of the bedroom, providing the same entertainment as the one in the living room. Despite its off-centred placement, mainly due to the cabin’s space design, I could still view the TV without any issues.

A vanity desk that can also double up as a work desk sits further into the bedroom of the Grand Suite 1-Bedroom, next to the other entrance to the bathroom. This vanity cum work desk feels larger than the one in the living room, perhaps due to the absence of the coffee machine and kettles. As a work desk, this table comes fitted with two European power outlets, an American outlet and a couple of USB-A charging ports on the wall, capable of keeping our laptops, tablets and mobile phones juiced up as we work (but then again, who works while on a cruise?). As a vanity desk, this table has a large mirror mounted on the wall and a switch that powers up the lighting on the mirror to create a Hollywood-style mirror, perfect for guests to doll up themselves. Sitting right behind the vanity cum work desk is the second wardrobe in this Grand Suite 1-Bedroom. The layout of this wardrobe differs from that of the living room. Instead of having a large space to hang clothing, this wardrobe is segregated into two compartments. The compartment on the left has two-tiered open shelves (this is where we found a small in-room safe, which can’t even fit my iPad) alongside space for hanging clothes. Two drawers are being designed on the lower part of this wardrobe segment, which we found to be very useful for stowing items like our backpack. The compartment on the right of the wardrobe can only hang clothes but is a tad shallower. I like how Royal Caribbean provides generous hangers in both wardrobes. In addition to the wardrobe, Royal Caribbean fitted a three-tiered open shelving between the wardrobe in the bedroom and the bedside table, which vastly increases the storage space made available to us in the bedroom of the Grand Suite.

Bathroom

The bathroom is seen from the entryway entrance.

Grand Suite is one of the only four cabin types fitted with a bathtub onboard Anthem of the Seas. I find it weird that the higher-tiered loft suites (apart from the top-of-the-range Royal Loft Suite) onboard Anthem of the Seas are not fitted with bathtubs. The bathroom in the Grand Suite 1-Bedroom employs a grey-coloured theme, which gives the bathroom a contemporary yet luxurious feel. The bathroom is fitted with shower/bathtub combination showering facilities, which can be challenging for guests with mobility issues and elderly cruisers to get in and out of. The bathroom in the suite comes fitted only with a regular shower head. I find the bathtub in the bathroom is rather sizeable, sufficient for me to get a good soak in.

I like how the bathroom in the Grand Suite 1-Bedroom comes fitted with not one but two sink counters, which provides convenience for guests to use at the same time without engaging in a war of rock scissors paper to see who has priority to use. These two sinks come fitted with a large and deep drawer at the bottom, which gave us more space to put away our toiletry bags. Despite having the same-sized sinks, the space on the sink countertops differed. The sink that is fitted next to the bathtub has a slightly larger countertop area, whereas the sink next to the entrance from the living room has a tad tighter countertop space. The toilet is fitted behind the sink next to the entrance from the living room.

Balcony

The balcony can only be accessed from the living room of the Grand Suite 1-Bedroom. We chose Suite #12646 due to its slightly larger balcony. The balcony is furnished with two sun deck chairs, which we used to relax while enjoying the sea breeze and looking out into the sea. On top of the sun deck chairs, the balcony of the Grand Suite 1-Bedroom onboard Anthem of the Seas is also decked with a small dining table with two chairs, giving us additional space to dine or enjoy the in-room breakfast or the pizzas we took away from Sorrento’s from.

The Perks

Royal Caribbean has three class tiers, Sea Class, Sky Class, and Star Class, for guests booked into the suites onboard. These suite classes give passengers additional perks over the Balcony, Ocean View, and Interior cabins. Our Grand Suite 1-bedroom comes with Sky Class perks, and the mid-tier class offers significantly more perks than the Sea Class for Junior Suites.

Perks that came with the various classes of suites onboard (Source: http://www.royalcaribbean.com)

Coastal Kitchen

One of the perks of the Sky Class tier is access to the Suites-only Coastal Kitchen restaurant, located on Deck 14 midship just outside Windjammer. Coastal Kitchen is accessible to passengers staying in the Grand Suite and above cabin types for the three main meal times. However, guests in the Junior Suite can only dine here during dinner time. Due to the limited number of guests that can access Coastal Kitchen, we were able to enjoy a more intimate and peaceful dining experience in this restaurant. There was never a time when Coastal Kitchen was overflowing with guests that the staff could not manage. Compared to the Main Dining Room and Windjammer, we felt the food quality served in Coastal Kitchen is far superior, but the only cons of dining here is the limited food choice. However, the proximity to Windjammer (literally just outside Coastal Kitchen) gave us the option of grabbing additional food and bringing them into Coastal Kitchen to dine.

Concierge Club

The Concierge Club is the Suite lounge on Deck 12 aft, exclusively for passengers staying in Grand Suites and above cabins. Due to its location at the back of the ship, the Concierge Club offers great views of the back of the ship, enabling us to look out into the sea. The lounge experiences very light traffic most of the day, making it a great space for guests who want some quiet time. The Concierge Club can get busy in the evening between 5 pm and 8 pm when suite guests are treated to an unlimited free flow of drinks from a menu of alcoholic and non-alcoholic beverages and Hors d’oeuvres. Breakfast is also served at the Concierge Club but is limited to continental breakfast.

Suite Sun Deck

The Suite Sun Deck is open to passengers in the Sky, Star Classes, and Pinnacle members. Located on the mid-ship of Deck 16, the Suite Sun Deck is a space where suite guests can enjoy sunbathing or just laze under the sun and enjoy the Seabreeze. Other than the plentiful sundeck chairs, outdoor sofas also cater to families. The only con of the Suite Sun Deck was that it was too far from the pool, so we could not just jump into the pool to cool off. During our sailing onboard Anthem of the Seas, the Suite Sun Deck is empty most of the time. The Suite Sun Deck is accessible on the port side of the ship, just before the entrance to the Seaplex. There are two other entrances to the Suite Sun Deck on either side of the upper floor of the Seaplex.

In-Suite Dining

As part of the perks of Sky Class, we were also given the option of dining in our suite during the times the Main Dining Room is open for meal time. Usually, such a service would attract a US$7.95 service charge. The option of dining in the suite exempted us from the horror of standing in the queue while waiting for our table to be ready. It also meant we did not have to leave our suite during meals. Despite its availability, we did not utilise this benefit.

VOOM Internet Services

Royal Caribbean offers complimentary internet for one device to guests in Sky and Star Class tiers. The VOOM internet services are fast and reliable, and we can enjoy fast internet streaming from anywhere on the ship. There is an internet router in our Grand Suite 1-Bedroom, and we were able to enjoy uninterrupted internet services from the comfort of our cabin.

Flexible Boarding and Priority Departure

Passengers sailing with Royal Caribbean are required to select a boarding time slot when performing online check-in. The cruise company will only allow passengers to board at their selected time slot. As part of the Sky Class privilege, we were not confined to a boarding time slot; rather, we could simply show up at any time slot, and we would be given the priority to board the ship during boarding day. Similarly, we were also accorded priority departure during disembarkation day, meaning we did not have to stand in line with thousands of other passengers to disembark the ship. This priority departure was only accorded to the final port of Singapore and the tendering services in Phuket, but not for the port call in Penang. For the port tender in Phuket, we gathered in the Music Hall between 8 am and 10 am, where we were escorted to the barge to board, skipping the queue.

Reserved Seating Section

A section of reserved seating, located on the upper level of the Royal Theatre and 270, was set aside for Sky Class passengers (as well as Sea Class, Star Class, and Pinnacle members). These are the best seats in each venue, giving us a great of the whole stage. Staff are seen holding a sign at these sections and blocking non-Suite passengers from accessing these seats. However, these seats will be released to all passengers 10 minutes before the show commences.

There are staff holding signs and blocking off non-suite guests at the theatre or 270

Service

The service onboard Anthem of the Seas wasn’t as great as we expected, especially when we were in Sky Class Suites, compared to our experience onboard Spectrum of the Seas last year. While onboard Spectrum of the Seas, we got the “The Key” programme and stayed in a Sea Class Suite. We felt more exclusive and were generally better taken care of. The crew onboard Spectrum of the Seas was welcoming, and everyone smiled. When bringing up issues, these issues were resolved almost immediately. Things were not the same onboard Anthem of the Seas this year. The crew onboard Anthem of the Seas gave me the impression that they did not want to be in this part of the world, with many looking irritated and hardly smiling. When I mentioned that the Sky Class perks information was not forthcoming to Guest Services, the crew pushed the bucket to Concierge Club and told me to check with them directly instead of resolving my feedback. We dined at the Main Dining Room during dinner on one of the sea days; while we got our tables very fast (mainly due to our “MyTime” dining), the service was severely lacking. Our waiting staff was never seen with any smile and was also very impatient when taking our orders. We had to wait about 30 mins for a bread basket to be served, which came together with our appetiser. It seems blend or salty were the two taste palettes in the food served in the Main Dining Room. Despite the promising “Taste of Asia” dinner theme, which seems to promise a mix of sweet, sour, and spicy flavours, we found our food mostly salty. We also discussed the issue of the dirty chair with the Maitre d’, as we experienced itchy skin when sitting on it. Instead of resolving the issues (like changing tables), he brushed off the issue and came up with excuses like the ship would go to dry dock in March 2025 and everything would be refreshed. These comments served no purpose and did not resolve the issues that we currently face.

Despite the majority of the crew looking irritated and unhappy, a few of them put in the effort to ensure we enjoyed our time onboard Anthem of the Seas. We interacted with Norma from the Concierge Club the most during our cruise. We met Norma at the Concierge Club, who welcomed us with the warmest smile one could have. She orientated us to the lounge and reiterated the perks we can enjoy. We could rely on Norma to answer any of our questions and resolve any issues we had regarding our sailing. I had an extensive chat with Norma about sailings around the world. She was very generous in sharing her experience with these sailings and gave us valuable advice on how we could enjoy these sailings the most. Russell was our cabin attendant, who diliegently kept our suite clean and tidy twice a day. There was a time when our shower amenities were low, and we requested Russell to top them up (outside the housekeeping time). Russell went above and beyond and tidied our cabin instead of just topping up these amenities. Russell would always wear a big smile whenever we saw him along the corridor. He would always check in with us about our day and anything he could help to make our time onboard more comfortable. Then there is Edwin, the Assistant Maitre d’ at Coastal Kitchen, who listened to our grievances about our time onboard. Edwin would always pop by our table and check in regarding the food and our day. There was an occasion when I complained about the wait staff and the food quality in the Main Dining Room. Edwin listened with much empathy and called up the Maitre d’ at the Main Dining Room regarding our feedback.

Overall

The Grand Suite 1-Bedroom onboard Anthem of the Seas was spacious and comfortable. We had so much space in the suite that, at times, we did not feel like leaving the suite. We have tons of storage space to put away everything we brought for this 4-night cruise. The balcony of our suite was larger, making it great for us to hang out while enjoying the sea breeze. The sleep quality on the king bed in the bedroom was excellent, but I find the pillows too soft for my liking. Despite coming with many perks under the Sky Class tier, I thought information on these perks was lacking. We only got a piece of paper in the suite that talks about the perks, other things like how can we access the priority queue for port disembarkation were not apparent. Unlike the “The Key” programme, Sky Class does not have dedicated sessions for bumper car or flow rider. There is also no priority queue for activities like bumper car under Sky Class. I appreciate the access to Coastal Kitchen during meal times and the Suite Sun Deck as part of the Sky Class perks. Having a quiet place to dine and a mostly empty sun deck improves the sailing quality and makes us feel like we are sailing on a private yacht. The crew onboard Anthem of the Seas impressed upon me that they don’t seem to want to work in this port. Most of the crew we met in the public spaces were robotic, and asking them questions seemed to bother them a lot. This is especially true for the Guest Services, who are supposedly there to help us resolve issues. Instead, we received a lot of bucket passing from them. Thankfully, there is still a handful of the crew that we came into constant contact with, making the sailing enjoyable. Despite the negatives we faced, I would still sail under at least Sky Class the next time I cruise with Royal Caribbean.

[Accommodation Review] – Royal Caribbean – Spectrum of the Seas (Junior Suite #13722), Singapore (18 – 22 May 23)

Spectrum of the Seas anchoring off Phuket Port

The Ship

Spectrum of the Sea has been touted as the largest cruise liner in Southeast Asia, operated by Royal Caribbean. Royal Caribbean had previously deployed smaller cruise ships to Singapore, like the Navigator of the Seas and Mariner of the Seas. However, the company started to deploy one of its larger cruise liners, Spectrum of the Seas, to Singapore in Apr 2022, replacing its sister ship Quantum of the Seas. Spectrum of the Seas, consisting of 2137 cabins with 16 decks of accommodation, dining and entertainment options, is built for China market and has been deployed to Singapore due to the pandemic. This 5-day, 4-night cruise that we booked sailed from Singapore to Penang and Phuket and back.

The Junior Suite

The Junior Suite onboard Spectrum of the Seas has various configurations and sizes. Cabin #13722 is located at the starboard aft of the ship, with a floor area of 26m2 in the cabin. We picked this cabin due to its quietness and larger balcony space. The moment we opened the door to the cabin, we were greeted by a long corridor that led into the actual living space in the cabin. I thought the long corridor was a wasted space, there is nothing much Royal Caribbean can do to utilise this space.

Sleeping Area

At the end of the corridor, we spotted a dressing table that doubles as a work desk. The space afforded by the table was tight, and Royal Caribbean placing a tray consisting of an electric kettle and mugs on here further eats into the available space here. Despite the limited space, we found sufficient space on the table to place a laptop. We also used this space to charge our mobile devices with its three power outlets and two USB charging points. The minibar comes in the form of a cabinet beside the table housing a Lavazza coffee machine and an empty mini fridge.

Passing the table, we were greeted by a king bed capable of being converted into two single beds. The sleep quality on the bed was very comfortable (partly due to the ship’s motion), and we got excellent sleep quality every night. Two tiny bedside tables were fitted next to the king bed, where we found sufficient space to charge our mobile devices. However, only the right bedside table is fitted with a power outlet. In addition, the smaller open cabinets on the bedside tables created additional space for us to stow away smaller items.

The Junior Suite cabin has two large wardrobes, one next to the king bed and another opposite the bed, next to the bathroom. These spacious wardrobes allow us to stow all our clothing for this four-night cruise with much space left. I like how Royal Caribbean was generous in providing lots of hangars for its passengers to hang their clothes in the wardrobe. The wardrobe next to the bed hides away the in-room safe and has two drawers below for us to put away smaller clothing items, while the wardrobe opposite the bed allows passengers to hang longer clothing, such as an evening dress. This wardrobe has sufficient space for us to stow away our cabin-sized luggage.

Tucked in one corner next to the bed, before the entrance to the balcony, is a two-seater couch (my sister was staying in another Junior Suite, and their couch was larger). As the placement of this couch was a tad weird, we mainly used this couch to place our backpacks. The coach serves as an alternate sitting area for passengers who want to look out into the sea but do not want to step out into the balcony. I thought Royal Caribbean was very clever in the use of the space in the cabin, the furnishings placed in the cabin made it very liveable. A small coffee table and two chairs are placed between the bed and the wardrobe, giving additional seating space. I thought the placement of these chairs and tables was a tad weird. They were placed in the middle of the walkable cabin space, facing the corridor and the bathroom, instead of facing the TV mounted on the wall. Despite its placement, the chairs and table here did not obstruct our movement further into the cabin or the use of the wardrobe. The TV in the cabin provided us with limited but sufficient entertainment options. Unlike the other suite my sister was staying in, the TV in our cabin was mounted on a fixed bracket which did not allow us to swivel to face the TV or the couch.

Bathroom

Despite being the smallest space in the Junior Suite, the ensuite bathroom is small but functional and does not feel cramped. The sink counter is fitted on the left of the entrance to the bathroom. The sink is of a good size. Despite the limited sink countertop space, Royal Carribbean fitted little shelves on the wall of the sink area that allowed us to place our toiletries. I quite like this design which fully utilises the limited space in this area of the sink. A large drawer at the bottom of the sink countertop provides us additional space to stow our gear. The bathroom is fitted with a shower/tub combination. Although the bathtub is rather sizeable, soaking does not feel cramped. Royal Caribbean provided its passengers with the in-house Salt+Breeze range of bath amenities available for its suite passengers, fused with coconut and sandalwood smell. I like the shower amenities; they made us feel refreshed and smell nice.

Balcony

Our Junior Suite comes with a slightly larger balcony (compared to the Junior Suite next door). The balcony faces the aft of the ship with an unobstructed view of the ship’s wake and gives us maximum privacy. The balcony has two deck chairs, footrests, and a small table to relax and drink coffee from the Lavazza coffee machine while watching the ship sailing. I find the balcony a great hang-out place to get some breeze and watch sail aways or port arrivals.

The Perks

The Junior Suite onboard Spectrum of the Seas was classified as the Sea Class category. The perks for Sea Class cabins were minimal compared to the larger suites onboard. The only additional perk for passengers in the Sea Class cabins was access to the Silver Dining with a smaller menu than the Main Dining Room or the Windjammer Marketplace. We appreciate the access to Silver Dining Room as the ambience feels relaxed compared to the Windjammer. We frequent Silver Dining for breakfasts and lunches. In addition, there are no reserved seatings in theatres for shows for Sea Class guests, as these seatings are meant for Sky or Star Class guests. Other perks, such as better bathroom amenities and Lavazza Coffee machines for Junior Suite, were found in the cabin.

The Key Programme

We got the Key Programme during our planning of the cruise. As the price was a few dollars more than the Voom+Surf internet, we thought it made sense to get the Key. The Key gave us additional benefits such as priority boarding and disembarkation. There was also priority entry to shows and a section reserved for the Key guests with great views of the shows at the Royal Theatre. There are dedicated sessions for activities such as bumper cars, rock climbing and flow rider for the Key guests. However, these sessions are short in the mornings (during breakfast time). The other perk with the Key is the Welcome Lunch during embarkation day at the Main Dining Room, where we were served a small menu selection from Grills Chop House. I thought the Key Programme was worth getting mainly due to the privileges of embarking and disembarking that come with it, including Voom+Surf internet.

Service

The service onboard was generally good; the crew were generally friendly and welcoming. But there were still some misses during our vacation onboard. Our cabin attendant, Pande, was fantastic. He always greeted us with a big smile, making us feel welcome whenever we bumped into him along the corridor. Pande diligently kept our cabin twice daily and was meticulous with his job despite having to service several cabins aft of the ship. On top of that, he was incredibly gifted with towel art (we did not bear to destroy them), which he would decorate our cabin every time he tidied our cabin. We were served by Mark and Subawa every night in the Main Dining Room. Mark and Subawa were very welcoming and always received us with the biggest smile. Mark was extremely personable and was not stingy in sharing information about the food and what we should try. Mark took note of our preference the first night we dined at the Main Dining Room and proactively checked in with us on subsequent nights. Upon knowing my nephew’s preference, Mark went all out to ensure our dining experience was memorable.

Not all crew onboard were like Pande, Mark, and Subawa. Our first experience onboard Spectrum of the Seas was dampened by the staff at the Main Dining Room, who initially wanted to squeeze us into a table for four. After insisting we would instead take a bigger table, the staff reluctantly caved in and told us it would take them a long time to set the table. The staff came across as lazy and literally lied in our faces regarding the setting up, which took them less than 5 mins. The service went downhill from there, there were no smiles from the staff, and their service was very rushed. They did not even bother asking how we wanted the steak done. Our steak turned out to be chewy, tough and cold. One of the staff even ordered us to finish our food quickly as they were closing.

Overall

Despite the negative experience, we did have a great time onboard Spectrum of the Seas. The Junior Suite that we chose was comfortable and of a good size. I like the balcony and the view of the ship’s wake from our balcony. The bedding was comfortable, and we had a great night’s sleep. I thought the Key programme was only worth getting when it is marginally more than the internet package. Spectrum of the Seas was a great ship with more facilities catered to their younger passengers. I would book the same cabin again the next time I sail with Spectrum of the Seas or any of Royal Caribbean’s Quantum Class ships.