Tomamu Ski Resort is located about 2 hours East of New Chitose Airport via JR Train. To get there, hop on the JR heading towards Kushiro from Minami Chitose Station (one station from New Chitose Airport) and alight at Tomamu Station. From the JR station, there are complimentary buses provided by the resort to pick guests up. Shuttle buses are timed according to the arrival and departure of JR Trains. No pre-booking for these complimentary shuttles are needed. Hoshino Resorts has 2 properties in Tomamu Ski Resorts, namely The Tower and Risonare Tomamu. The Tower is located about 5 mins bus ride from Tomamu JR Station and is at the heart of the resort. It is conveniently located with access to restaurants and other facilities in the resort. The only supermarket in the resort, as well as the Ski Academy, is located on the ground floor of The Tower.
Wooden Carvings at the hotel lobby
Map of the entire Tomamu Ski Resort
Lift lobby in Tower 1
We booked a twin room and were given an upgrade to the Standard Fourth Room. The 50㎡ contemporary room is very spacious with 4 single beds for 4 adults and comes equipped with 2 toilets. There is sufficient space for guests to open up their luggage on the floor. Entering the room, the first toilet is immediate to the right of the entrance (more on the toilet below), to the left, flushed into the wall is a cabinet that guests can hang up their clothing. Alongside the wall next to the cabinet are 4 mounting hooks, great for hanging winter jackets.
One of the 2 cabinet space for guests to hang their clothing
Entrance to the room. The hooks on the wall for guests to hang their winter jackets
There are 2 bedding areas in this room. One of them is immediate to the right of the entrance to the room, after the toilet. 2 single beds are placed in a corner, next to the large window that looks out into the ski resort below. This bedding area is brighter due to the proximity to the window in the day. There is a small powder table beside one of the beds. The sleep quality on the bed is excellent, I always have a great nights sleep resting on them. The pillows are not too soft, to my liking.
2 single beds immediately next to the large window
We got exceptional views from the room that we were assigned
The other bedding area is tucked further into the room, at the corner behind the living area. There are another 2 single beds placed next to each other here. The bedding area benefits from being directly facing the TV, however, due to the distance from the window, it lacks the natural light in the day. The lightings in the room sufficiently brighten this area. There is another wardrobe beside this bedding area creating more space for guests to hang their clothing.
Second bedding area
Further into the room between the 2 sleeping areas is the living area. A stand-alone cabinet forms a separation to the living area. The mini-fridge (which is empty) and complimentary tea and coffee is well hidden in the compartments of the cabinet. A large LED TV is found on top of this cabinet. There is another table placed behind the cabinet, which can be used as a place to charge one’s lifestyle devices. There are 2 power outlets (Japanese plug) at the side of the cabinet.
The cabinet where one can find the fridge and coffee and tea. The TV is placed on this cabinet
Behind the cabinet is where the living area is located. A 3 seater couch facing the TV and another large window with a small coffee table allows occupants of the room to sit around and mingle. There is a 2 seater stool placed by the window.
The living area in the room. A perfect place to hang out and mingle
The 2 bathrooms in the room are identical. The first bathroom is located next to the entrance of the room, while the other is tucked into a corner of the room beside the second bedding area. Both bathrooms are large in Japanese standards. Entering the bathroom, the sink area, which is large enough for 2 guests to put their toiletries on (depending on how much toiletries one has). The hotel is thoughtful enough to provide 4 different coloured toothbrushes for guests. Next to the sink area is the toilet bowl, which has an automatic washlet, a common feature in Japanese hotels. The seats on the toilet bowl are heated, perfect for cold winter weather. Next to the toilet bowl is where one can find the bathtub. This bathtub is rather deep and can provide guests with a good soak in. The bathtub also doubles up as a shower.
Sink in the first bathroom. The amenities are placed in this bathroom
Toilet bowl and bathtub
Second bathroom. Other than hand wash, this toilet has no amenities. However, it is still functional
All 4 towels are found in the first bathroom beside the entrance to the room. This second bathroom looks empty but comes with bathing amenities such as shampoo, conditioner and shower gel
Guests who booked the bed and breakfast package were given 1 ticket to breakfast for each day. What I like about the breakfast arrangement is that guests are not restricted to having breakfast in one particular restaurant. We were given the liberty to choose any restaurant that opens for breakfast in the entire resort to have our breakfast. I went to the Mikaku restaurant, which is located below Tower 1 to have breakfast. Although the restaurant is small, there is no lack of quality food here. The food offering is delicious and has both Japanese and the standard western breakfast offering. I tried another restaurant – Nininupuri, which is some 7 mins walk located between The Tower and Risonare Tomamu. This restaurant is bigger and has more food offerings, but I find the food here not as good as Mikaku.
Inside Restaurant Mikaku, a small cosy restaurant that serves quality breakfast. Onigiri is made on the spot to order
Inside Nininupuri Restaurant. There are more food offerings here for breakfast and a large dining area
Hoshino Tomamu Resorts is built on a ski resort, there are plenty of facilities around to cater for both skiers and non-skiers. For skiers, 29 courses are catering to all levels of skiers. There is even an academy that offers lessons to non-skiers at a reasonable rate. For non-skiers, there are sights such as the ice-village and Unkai Terrace that will keep one occupied. Non-skiers can also enjoy their time in Tomamu Ski Resort with facilities such as the Mina-Mina Beach, sledging and snowmobiling. I tried skiing here for the very first time and as a non-skier, I do not find the resort boring.
At The Tower, there is the largest retail shop right on the first floor of the hotel, where people all over the resort would congregate to get things from food to ski gears. There is also the Foresta Mall within 3 mins walk from The Tower Hotel, where one can find reasonably priced food.
Gondola Station that brings guests in the resort up to Unkai Terrace
Mina-Mina Beach, one of the largest indoor heated pool in Japan
Ice Village which opens at night where guests can spend their time
The service at Hoshino Resorts The Tower is nothing short of exemplary. There are staffs all over who are ready to help any guests at any time. The great service started at the check-in. Despite being very busy whenever a shuttle bus pulls into the hotel from the nearby Tomamu JR Station, the staffs handled check-ins with a smile and with the signature Japanese efficiency. Despite being earlier than the check-in timing, we were given our room. The staff at the reception spent some time briefing us the facilities in the resort and how to get there. The hotel took note of my request when I booked my room with them, they assigned me the room that I requested.
There are staffs placed at the shuttle bus stop in front of the Hoshino Resorts Tomamu The Tower, welcoming guests and helping them with the bus timing despite the cold weather. These staffs are ever so friendly and that smile on their faces never ceases.
The housekeeping staffs were excellent as well. Not only did they did a great job cleaning our room, whenever we bumped into them in the corridor outside our room, but they will also always greet us with a smile and asked how was our day. There is always at least a staff standing in the lobby, announcing the next shuttle bus to Tomamu JR Station tirelessly. The staff always looked out signs of guests being lost and I witness a staff approaching a guest who appears lost and helped her.
The staffs at the restaurants throughout the resort were friendly too. During breakfast service, they made me feel welcome and the empty plates on my table were always promptly cleared.
Staffs at reception are very friendly despite being busy with the check-in
Our check-in was very efficient and we did not spend a lot of time before getting our keys to the room
Hoshino Resorts Tomamu The Tower is a fabulous hotel. The room was very well designed and is fairly large. The sleep quality in the room is excellent and provided me with a great rest so that I can enjoy my time at the resort. The view from the room I was assigned was great, with views of the ski area and Mt Tomamu. The resort is built for skiers with a large number of ski slopes and the soft snow. Non-skiers were not left out as well with the numerous facilities to ensure everyone can enjoy a great time here. Service rendered by the staff was excellent. They always make me feel welcome and every staff were not stingy with their smiles. I would come back to this hotel the next time I visit Tomamu.