Location

Jägerhof Hotels and Apartments is located about a 7-minute walk from the centre of Zermatt and 15 minutes’ walk from Zermatt Bahnhof. The hotel is situated in a quiet location in town, offering stunning views of the Matterhorn. Despite its somewhat secluded location, the hotel is about a 15-minute walk to the cable car stations bound for the Matterhorn and Gornergrat. I thought the location of the hotel was ideal as we were never too far from the action in Zermatt. The hotel provides a complimentary transfer from Zermatt Bahnhof in one of its electric cars.

The Apartment

Jägerhof Hotels & Apartments offers two types of accommodations: standard hotel rooms and serviced apartments. For the serviced apartments, Jägerhof Hotels & Apartments offer apartments ranging from studios to 3-bedroom units. We checked into their 150㎡ spacious 3-bedroom apartment.

Entryway

The entryway to the Jägerhof Hotels and Apartments 3-bedroom apartment is the area that links the bedrooms to the living and dining room. Technically, the entryway is not furnished, but we found a wooden bench mounted onto a wooden feature wall outside Bedroom 1. This is our first look at the Scandinavian decor in the apartment, and it was a great addition for us to put on our shoes. However, we merely used this as a place to stow our backpacks. The hooks on the wooden feature wall gave us a spot to hang our outer coats without taking up space in the wardrobes in our bedrooms. The painted posters of Zermatt hanging on the wall provided some colour in an otherwise plain entryway wall.

Bedroom 1

Bedroom 1 sits right across from the entrance to the 3-bedroom apartment at Jägerhof Hotels and Apartments. This bedroom, like the rest of the apartment, is decked out in a natural Scandinavian theme, apparent in the large usage of natural wood and green colour on parts of the walls. The bedroom is not large, and the king bed in the middle of the room occupies a bulk of the real estate here. The power outlet is conveniently installed on the headboard above two-tiered open shelving bedside tables that were mounted onto the headboard of the king bed, providing us with space to charge our lifestyle devices. The two-tiered design gave us additional space to put more stuff on the bedside tables. I like how Jägerhof Hotels and Apartments installed the reading lights onto the headboard of the bed, freeing up the already tight space on the bedside tables. Across the king bed is a table mounted on the wall with a bench. This table is a little odd in its function. It does not come with a mirror to call it a vanity table, and it is not large enough to function as a work desk. However, there are power outlets here for guests to charge their lifestyle devices as well. A flatscreen TV is mounted above the table that faces the king bed, providing occupants of Bedroom 1 with entertainment in the comfort of the bed. Next to the entrance of Bedroom 1 sits a double-panel wooden wardrobe. The space afforded by this wardrobe is not large, but sufficient for us to stow a few days’ clothing. Other than the hanging rack, I like how smaller shelves are designed into the wardrobe, which increases its storage capacity. The in-room safe is tucked at the bottom of the hanging rack part of the wardrobe. The small safe only provides enough space for us to place our passports, but it is not large enough to place even an iPad. Bedroom 1 is connected via a door to the right of the table to the wrap-around balcony that extends all the way to the living room.

Bathroom 1

Bedroom 1 does not have an ensuite bathroom; bathroom 1 is situated outside, next to the bedroom. Bathroom 1 is more utilitarian than trying to create an atmosphere to impress its users. Bathroom 1 is rather compact, but it has all that is required to function as a full bathroom. The sink counter is a little on the compact side, but it still has space for its users to place their toiletries. The walk-in shower sitting in one corner of the bathroom is only fitted with one regular shower head. There is a ledge for us to place our toiletries. The porcelain throne is stationed next to the walk-in shower. Despite the compact layout, there are hooks installed here for us to hang our clothing.

Bedroom 2

Bedroom 2 is further down the entryway next to Bedroom 1 and is the largest bedroom of the three. I’d call this the Master Bedroom. Bedroom 2 also has the same Scandinavian decor as Bedroom 1, decked with natural wood furniture and a green wall. Unlike Bedroom 1, Bedroom 2 is fitted with two wardrobes, an open wardrobe at the entrance and a second double-panel wardrobe further in. The open wardrobe has only hanging racks and a shelf on top. We mainly used this wardrobe to hang our outer coats. As there is space at the bottom of this wardrobe, this is also where we place our backpacks. The second wardrobe, further into the room, is identical to that in Bedroom 1, with one side of hanging racks and the other side five shelves. We mainly used this to hang our clothes, and the shelves on the side were perfect for us to place our smaller clothing items. Similar to Bedroom 1, there is also a table next to the wardrobe, mounted onto the wall in a corner of the bedroom. As a work desk, I find this table a little tight, but the power outlet here allowed me to keep my iPad juiced up. However, we mainly used this table to stow our loose items. A TV is mounted on the wall above the table, which provides us with limited English Channel entertainment, as most of the channels are in French or German. A King bed is furnished opposite the TV. The king bed is very comfortable to sleep in, and the blanket provided kept us warm and cosy on a colder winter night. Unlike most hotels, the king bed is topped with two single-sized blankets, so we did not have to fight over a blanket. Like the bed in Bedroom 1, the two-tiered open shelving bedside tables are mounted on both sides of the king bed. With the power outlet fitted on each of these tables, we found it especially useful to charge our lifestyle devices overnight. As the bedside tables were not large, I applauded Jägerhof Hotels and Apartments for fitting the bedside lamps, which essentially are reading lights, onto the headboard of the bed. This frees up the already tight bedside table for us to put more of our stuff.

Bathroom 2

Unlike Bathroom 1, Bathroom 2 is located inside Bedroom 2, with its entrance located opposite the open wardrobe in the bedroom. Like the bedroom, it is also the largest of the three bathrooms. We were greeted by an oversized sink counter top at the entrance of the bathroom. Fitted with only one sink, the space afforded by this sink countertop felt larger. We were not complaining as this meant we were able to stow more toiletries on this countertop. The porcelain throne is situated behind the door to the bathroom. A bathtub is fitted at the end of the bathroom. This bathtub also doubles up as a walk-in shower. Although no ledge was installed here, we used the window sill to place our toiletries. Jägerhof Hotels and Apartments provided Absolute Nordic shampoo/body wash shower amenities, which have a hint of musky smell and left our skin feeling soft and refreshed after showering.

Bedroom 3

Bedroom 3 is a similar layout to Bedroom 1, with the exception of having an ensuite bathroom inside the bedroom. The decor is the same except that the wardrobe is now further into the bedroom, in a corner rather than by the door, which made perfect sense as the door would be in the way of the wardrobe. Like Bedrooms 1 and 2, the enclosed double-panel wardrobe has a section for a hanging rack and a slightly smaller section fitted with five shelves. The table in this bedroom is the same as those we saw in both Bedrooms 1 and 2, and the location of the TV in the bedroom is mounted on the wall above the table, facing the king bed. The king bed and the bedside tables in Bedroom 3 are exactly designed the same as those in the other two bedrooms.

Bathroom 3

Unlike Bedroom 1, Bedroom 3 has an ensuite bathroom with the entrance located next to the king bed. Bathroom 3 felt slightly larger than Bathroom 1, which had the fittings lined up in a linear fashion. Like Bathroom 1, the walk-in shower in Bathroom 3 took up the spot in a corner of the bathroom, fitted with a regular shower head. Next to the walk-in shower is the sink. Similar to Bathroom 1, the sink countertop here is tight, but it still offers sufficient space for my friends to stow their toiletries. The toilet took up the space in the other corner, opposite the entrance to the bathroom.

Living Room

The living room in the Modern 3-Bedroom Apartment at Jägerhof Hotels and Apartments is the largest space in the apartment. The Scandinavian design language is especially pronounced here with the wooden flooring, the large green wall, and natural wood furniture. Jägerhof Hotels and Apartments fitted out the living room with two three-seater sofas that are comfortable to sit on and relax while we watch TV. The mustard colour chosen for these sofas blended in with the overall colour theme very well. I like the usage of a log as a coffee table in the centre of these sofas, which, together with the moose logo and the fake moose skeletons, gave the living room a cosy and lodge vibe. The cabinets and shelves around the TV not only gave the overall Scandinavian look, but they are also functional, giving us additional space to put our stuff.

Dining and Kitchenette Area

Situated next to the living room is the open dining room and kitchenette area, segregated by the black matt tilings used for the flooring. The dining area had the Scandinavian elements, as seen in the large natural wood finished dining table that caters to six pax and matching dining chairs. We used this dining table a lot. Other than using it for dining, we mainly gathered at this table to do our work and discuss our itinerary. The placement of the dining table by the large windows not only brought in natural light in the day, but it also connected us to nature (our apartment faces the forested area of Zermatt. The overhead lighting that hangs down from the ceiling gave the dining area a modern look, which fits perfectly into the theme of the open kitchen. A couple of reindeer decorations hanging on the wall at the end of the dining and kitchenette area reinforce the natural theme in the dining area.

The kitchenette in our Modern 3-bedroom apartment at Jägerhof Hotels and Apartments is actually a full kitchen. The hotel equipped the kitchenette so well that we were able to whip up a full meal. In the centre of the kitchen counter, there is a set of four induction cookers where we used to fry eggs and bacon for breakfast. We also used this to cook the rosti that we bought from the supermarket in town, made possible with the full set of cookware and china. Jägerhof Hotels and Apartments equipped the kitchenette with a large oven, perfect for us to cook up the ribs we bought. The kitchenette is also equipped with a large full-size fridge, which is great for longer stay guests who want to eat in to save a few bucks. There are also the usual suspects, such as a toaster, a Nespresso machine and a kettle, made available in the kitchenette. Despite being fitted with a large kitchen sink for us to do the washing, Jägerhof Hotels and Apartments also equipped the kitchenette with a dishwasher, saving us the time to wash the crockery and china that we used.

Balcony

The Modern 3-bedroom apartment at Jägerhof Hotels and Apartments features a wrap-around balcony that extends from the living room to Bedroom 1. The part of the balcony outside the living room is furnished with four chairs and a table, while the part of the balcony outside Bedroom 1 is furnished with two outdoor chairs. The balcony was a perfect place for us to sit and relax in the morning with a cup of coffee while watching the golden sun rays lighting up the peak of the Matterhorn during sunrise. The balcony not only offered us the million-dollar view of the Matterhorn, but it also gave us views of the town and the two nearby mountains. We find ourselves using the balcony a lot, just chilling with the view of the Matterhorn.

Service

The service was fantastic at the hotel. I’d say the service at Jägerhof Hotels and Apartments was thoughtful. Before our arrival, I had emailed the hotel to request a train station pick-up. Despite our late arrival (after 8 pm), we were delighted to find the hotel pick-up was already at the train station waiting for us. The staff who did the pick up volunteered to carry our luggage up two flights of stairs, despite our insistence that we would do it ourselves, as our luggage was very heavy. Before we could stop him, he had already brought our luggage to our apartment building. Even with our late arrival, we were warmly welcomed by the reception staff, who processed our check-in with much efficiency. She also gave us a brief of the breakfast timing and the locations of the hotel bar and restaurant. We met with another staff at the reception the next day, requesting to top up our shower amenities. She was equally friendly and ensured our requests were being fulfilled. The staff at the restaurant were awesome as well. We dined at the restaurant for their cheese fondue, where the staff patiently explained the menu and constantly checked with us how we found the food. The housekeeping staff deserve a mention. As we were not too sure if Jägerhof Hotels and Apartments makes up rooms daily, we hung out towels back onto the towel racks in the bathrooms. We were surprised that our apartment was meticulously cleaned the next day we returned to the apartment with fresh towels in the bathrooms.

Overall

We had a pleasant stay in the Modern 3-Bedroom apartment at Jägerhof Hotels and Apartments. Not only was the apartment very well appointed and had everything that we needed for a comfortable stay, but it was also very cosy. We also found the apartment value for money; it is difficult to find lodging with three bedrooms and three bathrooms at this price point, and yet it offered us a direct view of the Matterhorn. The sleep quality on the king beds was excellent, leaving us recharged every night. The service at the hotel was excellent, with every staff member we met being so welcoming and friendly. I would return to Jägerhof Hotels and Apartments the next time I return to Zermatt.