[Airline Review] – Jetstar – Economy Class, SIN-YOG, (11 May 12)

Hardware

Jetstar is one of the few budget airlines in this region. It offers competitive airfares compared with the same airlines of this category. Jetstar is one of the few airlines that offer leather seats throughout the aircraft.

Seats are arranged in a 2-3 configuration on this aircraft. The pitch is decent and I have no difficulty in moving in and out of the seat, I am still able to stretch my leg. As this is a budget airline, there is no entertainment system onboard other than the share TV monitor. The seats are comfortable and provide great sitting throughout the short 2-hour flight. There is a stowaway table in front of every seat, which has become the norm for all airlines around the world.

 

The skill of the pilot driving this flight is pretty good, we did not even feel turbulence on the short flight.

The bird that is flying us on this journey
Inside the flight
Getting ready to take off
Flying
In-flight

Service

As this is a budget airline, services are kept to the minimal. There are only a handful of situations where the flight attendant will come into contact with passengers, before take off, during flight selling food and during disembarking. Despite the limited contact time, the flight attendants seem helpful. They are seen helping passengers with stowing and retrieving their luggage. The attendants do not come across as being pushing when selling what is on offer in their cart.

Overall

For a budget airline, Jetstar offers rather good seat pitch and the aircraft looked well maintained. Despite the limited contact time with passengers, the attendants are seen to be helpful and always smiling at customers.

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