Location

The AC Hotel Innsbruck is situated in a very good location in the city of Innsbruck. The hotel sits next to the Triumphpforte, with a bus/tram stop in front. Both the Maria-Theresien-Straße, the main shopping area, and Innsbruck Hauptbahnhof are about 5 mins on foot from the hotel. Due to its proximity to the city centre and Innsbruck being a very walkable city, everything seems to be within a few minutes walk from the hotel. In terms of amenities around the hotel, there are a few supermarkets near the AC Hotel Innsbruck, one next to the St Anna’s Column, one inside the Innsbruck Hauptbahnhof, and another next to the train station. As the hotel is very close to the city centre, we had no problems finding food in the vicinity.

The Suite

The 1-Bedroom Suite at AC Hotel has a floor area of 53㎡, split across the living room, bedroom and bathroom. The suite perches on the top level of the hotel, giving us an excellent view of the city and the mountains.

Entryway

The entryway in the 1-Bedroom Suite has simple furnishings, fitted with an open wardrobe and a full-length mirror. The wardrobe has a section with hanging rack and another with shelves fitted onto it. We mainly used the hanging rack to hang our jackets. The two-tiered drawers allowed us to put away souvenirs we bought in town. I find it weird that the only in-room safe is located in this wardrobe next to the main entrance to the suite.

Powder Room

The entrance to the powder room is located next to the wardrobe in the entryway. The powder room is fitted with a toilet and a sink, providing the suite’s occupants with an alternate toilet. I find the sink a little too small for the tap the hotel installed. I had water spilling out when I flicked the tap for water. The powder room also brings convenience for us to top up water for the coffee machine and wash our cups.

Living Room

The living room in the 1-bedroom Suite at AC Hotel Innsbruck is very spacious, and I welcome the absence of unnecessary furniture that would otherwise clutter the space. The decor in the living room looks contemporary, with a touch of nature. The natural wooden colour is the main theme in the living room, as seen in the floor and the furniture the hotel chose. The presence of a large plant sitting in a corner of the living room reinforces the nature theme. In the centre of the living room is a three-seater sofa decked out in grey leather, with a single seater armchair by the side. The nature theme also manifests in the top of the large coffee table in the centre of the living room. The side table beside the sofa gave us additional space to place our stuff.

AC Hotel Innsbruck has a large flat-screen TV mounted on the wall opposite the sofa. Despite having many channels, we only found a handful of channels in English. Beneath the TV, a table with a natural wood finish is mounted on the wall. The hotel allocated this space as the minibar area. Other than the mini fridge stocked with two bottles of drinking water underneath the table, the hotel also equipped the minibar with a Nespresso machine. For those who prefer tea, AC Hotel Innsbruck placed an electric kettle with some tea in the minibar. A bench extends from the minibar table, and the grey cushioning suggests this could be used as an alternate sitting area. However, we used this bench as a luggage rack to stow our luggage.

A small wooden dining table and two chairs were placed by the window at the end of the living room. I thought this was a great idea, as we could look out into the snow-capped mountains from the large half-length windows next to the dining table. Since there are no work desks in the suite, we thought this table could be used as a work desk.

Bedroom

The entrance to the bedroom sits near the dining table in the living room. The nature-themed decor from the living room extends into the bedroom. A king bed sits in the middle of the room, placed by the headboard mounted onto the wall. The cushioned headboard uses the same colour as the sofa in the living room, creating consistency in the overall colour scheme of the suite. The king bed was very comfortable, with a firm mattress that provided excellent sleep quality. However, I find the pillows too soft for my liking. AC Hotel Innsbruck does provide a limited pillow menu, but even the foam pillow was too soft for my liking (it is a personal preference). A couple of bedside tables, fitted with two drawers, stood guard by the side of the king bed. I thought the space on these tables was generous, giving us ample space to charge our lifestyle devices overnight with the European power outlets. The drawers in these bedside tables also gave us additional space to store our things. The bedside lamps are mounted onto the headboard, freeing space on the bedside tables.

The flat-screen TV in the bedroom, the same size as that in the living room, is mounted on the wall facing the king bed. We were able to lie on the king bed and watch whatever English channel was on (mostly news channels). Similar to the living room, there is a table with an extended ledge with a cushion furnished beneath the TV. The hotel even fitted another mini fridge under this table. Like the living room bench, we used this ledge to stow our luggage.

The wardrobe is fitted next to the bathroom entrance at the end of the bedroom. It’s the same as in the entryway, with half the panel allocated for hanging clothing and the other half with three-tiered open shelving and two drawers at the bottom. This design has limited storage capacity for hanging clothes, but the deep shelves and drawers provide additional space for storing smaller clothing items.

Bathroom

My first impression of the bathroom was that it had poor illumination. The bathroom is only illuminated by three warm lights mounted on the ceiling above the sink, which is insufficient to light up the entire bathroom, especially the walk-in shower. The sink is fitted next to the entrance to the bathroom. Since the space allocated to the sink was limited, I thought it was a good idea that the hotel only installed one sink in the bathroom. This frees up more countertop space for us to stow our toiletries. A large deep bathtub is found at the wall, perfect for soaking away the fatigue we got from exploring Innsbruck. Between the sink and the bathtub is the porcelain throne. A separate walk-in shower is opposite the sink, fitted with a regular shower head. The space allocated to the walk-in shower was sufficiently large that I did not have to engage in an elbow war with the walls while showering. I like that the hotel installed a small holder at the shower head, which has sufficient space for us to place our dental kit and facial wash.

Service

The service at the AC Hotel Innsbruck was generally good. Despite arriving earlier than the set check-in time, we were still being checked in and given the keys to our rooms. The staff who checked us in was jovial and cheerful. She diligently ensured that our rooms were ready (by confirming with housekeeping) before handing us our keys. She even briefed us on the breakfast timing, the restaurant’s location, and the breakfast cost. Seeing that we have two reservations under the same name, I like how the hotel put extra effort into allocating our rooms next to each other, and we were assigned a connecting room. Despite being busy with housekeeping duties, the diligent housekeeping staff would greet us when we met along the corridor. We approached the reception the night before our check-out to see if we could have a late check-out. Instead of rejecting us outright, the staff checked on their system to see if rooms were available the next day and granted us a late check-out at 2 pm. She even volunteered to issue us new keycards to ensure that we would have access to our rooms after the standard check-out time at noon.

Overall

I enjoyed my stay at the AC Hotel Innsbruck. The hotel’s location made exploring the city ideal, as it was at the edge of the city centre and mere minutes from the train station. The suite was tastefully furnished with a natural wood finish and was very spacious. The bed was comfortable and provided excellent sleep quality. The staff at the hotel were super friendly and always wore their smiles. I would return to this hotel the next time I return to Innsbruck.